Homewood Suites by Hilton Chicago - Schaumburg

The Bed

Takes a long time for the hot water to come on

The customer service during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly.

Delicious

Nothing

The location was the only thing I did like about the property and the staff were really kind and helpful.

The property looks like it’s very old and been patched up to maintain some form of hotel standards. It was FREEZING and snowing outside and the hallways to the hotel were warmer than my room (with the heater on). There were holes in the walls that were patched up but not painted over, huge stains in the carpets, toilets didn’t flush right, water pressure was very low, cracks in the seems of the walls and floor corners, rips in the curtains, fence outside wind was busted as if it’s been kicked in. Again the staff was very kind but this should not be a Hilton, more like an upscale motel 6. The rooms were just very run down. While I was in the lobby trying to change my room another guest came in complaining about the water running down his ceiling behind the head board of his bed. They were kind and moved him to a different room also. But this place should not be under the Hilton brand cause it definitely did not give Hilton, not even residence inn, more like a Motel. Definitely would NOT EVER be returning to this property. The pictures are deceiving on the websites. And if you book through a third party you will get the cheap run down rooms that need a lot of things fixed, in the back of the property (that’s the perception I got).

The location is very convenient.

Light blocking curtains.

Great location, lovely staff

Hotel calme avec toutes commodités. Propre, confortable et agréable ! Merci à EVE est très à l écoute du besoin de chaque personne. Je reviendrai ! Je recommande cer hôtel 😊