Roosevelt Grand Dakota SureStay Collection by Best Western

Price was good, pool was warm, smelled good, good breakfast, friendly staff

The bed was not comfortable, indented on one side, very used. Hot tub was broke down. Shower didn’t drain.

I like the location and how they support DSU, we always stay there. It's clean and staff always friendly.

I thought beds were very uncomfortable, I didnt get much sleep at all. There advertised as queens but Im pretty sure there only full size. The breakfast was very sparse and the whole wheat bread had mold on it.

Poor lighting, no coffee pot. Why is it so hard to get a room with two beds. Is this a Patel managed operation?

The room was discussing we had an eye lash extension on the floor that wasn't ours the room seemed like it hadn't been vacuumed in awhile.

I had a long day and was looking forward to utilizing the hot tub and getting a good night's sleep. The bed and pillows were very uncomfortable and the heater was very loud in the room. Got up and went down to sit in the hot tub only to find it was closed! The hotel should let people know of this before they check you in! I've stayed at this hotel before but will be looking at other options next trip. On a positive note the hotel and room were clean and my room was quiet.

It was clean, the pool was nice, the breakfast was great all at an affordable price

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The event was at the property that I attended

Refused to talk to me like a human told me I could go somewhere else when I was trying to talk to them about my reservation and that it was paid and they were very rude. The room was filthy. Still had food left in the fridge. I mean the two women work in the desk were not friendly at all refused to I’ll do any research. Look anything up very very rude.

Nothing

The manager and staff