Courtyard Flint by Marriott

was disappointed that there was neither a fridge, or microwave in the room, instead was an unnecessary pull-out sofa.

Property was under construction. Received multiple room changes due to bedbugs and nonfunctioning toilet the pool is under construction. Zeric H was an outstanding guest host. Extremely accommodating.

Staff was friendly. HOWEVER, when I got my room I walked into a dirty room & the bed was a mess. When I went to front desk she asked if it was just the bed & said she'd go make it. Then when she came back asked if the cup of water in the bathroom was mine. I said no & she said can you throw it away for me then? Clearly the room wasn't cleaned & wasn't offered a new one.

Hotel is horrendous. Room never got cleaned during our 4 day stay, towels not replaced , sinks weren’t cleaned promised room would be cleaned the just brought towels, emptied trash, never changed sheets or made bed never cleaned the sinks. Curtains were ripped, windows had something on them.

Staff was rude. Pool was broken. Since it was an emergency booking, what marriot doesnt have a mini frig or a microwave. It felt like a motel 6. No essential amendities. Very very disappointed.

Nothing

Staff made the experience and stay the best. I truly appreciated how attentive they were. The hotel mini store is well stocked.

Complete Disaster - Stay Away Got double-charged. Despite paying through Expedia they charged my wife's credit card the whole week stay again. Staff first said "yeah we see it, sorry that receptionist was new and she made a mistake. it'll reverse automatically." Later claimed they couldn't see any charge. After hours of arguing with 2 mangers across our week stay there, the bank literally confirmed the charge to the manager - and he STILL denied it. And then asked me dispute it myself. I did. Have to wait 60-day for a decision on my money and might not be refunded. But wait, there's more: Pull-out bed was disgusting - covered in stains. Construction everywhere all week - pool torn apart, gym wrapped in plastic, outdoor areas covered in debris. Couldn't use any amenities we paid for. But to be fair: the room (other than the pull-out) itself was fairly clean as well as the bathroom, and the lobby wasn't bad. TLDR: Pros: Clean bathroom, decent lobby Cons: Double-charged me, confirmed the mistake, then denied it. and kept lying about it, disgusting bed, construction blocking all amenities, terrible customer service

Property was under renovation which was not disclosed. Construction materials littered the corridor where our room was. Unsafe and a fire code violation. Light over bathroom sink only worked sometimes. No maid service even though we asked for it. We had to get our own clean towels from the desk. Horrible experience.

After getting checked in, I Then saw they were under construction. The pool is closed, also under construction. I had a mattress that had holes in it and was stained with a mattress cover that was from 20 years ago and one set of sheets. I asked for two sets of sheets to put on additional to put over the nasty bed that was probably taken off of the corner in Flint. No one would ever bring sheets. I ended up breaking down and going to Meijer and buying sheets and a mattress cover. The floor was wet in all spots where u would access the bed and the walkout patio. The bed was damp and the sheets also were. The couch was broke down so bad, you mind as well have sat on the floor.