Hyatt Centric Fisherman's Wharf San Francisco

Excellent location, near touristic area Spacious room, very clean - beautiful bathroom Excellent breakfast

Swimming pool was not at the expected level (not clean)

The location

The bathroom was dirty, we paid extra for a city view which was a view of the parking lot.

Great and clean, very good location! Gym is also good standard!

Hotel was exactly wgere we wanted to be Comfortable, ckean Breakfast was fabulous

Noise from renovations, started at 8am

Good location.

Parking was full so we had to park off site. Very inconvenient for unloading with children. One adult had to park the car down the street while the other adult had to carry all the children and the luggage up to the room. The staff did not offer any assistance with luggage. Not even the use of a luggage cart. The door to our room did not latch, which we discovered when we were trying to leave to get dinner at 7:30 at night. They sent maintenance up to try to fix it. They couldn’t fix it. Since the door could not be secured, we had to wait inside the room and couldn’t leave until the whole matter was resolved. It delayed our dinner significantly with hungry children. It was around 8:30pm by the time it was resolved. They ended up putting us in a new room. So we had the inconvenience of packing up our stuff and moving, which they only offered to do because the maintenance staff member insisted to the office staff that he couldn’t fix the door easily (the maintenance man was very nice). There was no offer of a discount/food voucher/or upgrade of any kind, not even an apology, which was frustrating because it was a major inconvenience to entertain tired and hungry children at 8:30 at night. We specifically paid for breakfast to be included. When we went down to breakfast the next day. There was a long line of people waiting to be seated. They only had three people serving tables. The restaurant did not have all available tables being utilized despite the long line. We ended up leaving after waiting for 15 minutes without moving in the line. So we did not get to use the breakfast voucher that we paid for. They should have staffed it appropriately and opened up more tables. Overall, it was a decent location but the service was not great. I would not stay there again.

The room was clean and modern, the restaurant was excellent and s great location.

The parking and driveway was congested and hard to navigate.

Great location, super clean and nice staff.

All was great