Sandman Hotel & Suites London Downtown

The room was quiet and comfortable, but they were missing some things as advertised (no hair dryer, aged room). Great complimentary breakfast. Fair pet charge.

Extra charge for parking of $16 per night, but not quoted in room information. Also not quoted that security deposit also required when we prepaid for the room

Safety is compromised. Do not stay here. It is beside a shelter and the community hangs around the hotel despite police clearing it. I specifically asked the hotel when I booked and was told it was not an issue. That was false. I had to explain the fentanyl fold to my kid. I had to explain why we were not going out for dinner and ordered Uber Eats as I did not feel safe walking 5 min to the restaurant as a female. The hotel is dilapidated. The poor lighting hides the sins (stains, uncleaned coffeemaker, couch pillow was wet). At 4am, someone tried our hotel door. It was beside a stairwell where we had seen men just standing in the stairwell. My daughter and I flew out of bed. I had even put a chair in front of the door. That is how unsafe I felt.

Clean

Nothing

There was no pool

lovely staff and large clean comfy room

Needed key card to get free breakfast and twice to get into hotel from underground parking. Possibly because of Hostel next door. Parking is $16 a night. Tv selection was poor. Could not get Leafs game or Thursday night football. A 2.5 star hotel pretending to be a 4.