Residence Inn Savannah Midtown

It’s not as new as the pictures show. Smelled like cigarettes.

Room design

Needed much updating and repairs. Torn wallpaper in hallways. Duct tape in the elevator and microwave and fridge..barely there wifi..The front desk gentleman greeted us in a hole filled tshirt and poor service manner. If we could have left for another hotel we would have.

Absolutely loved the breakfast and Nel (the lady who takes care of preparing the breakfast) Was fantastic!

Front desk staff could be friendlier and more accommodating to families with small children.

The only good thing about the room was that the beds were comfortable. Had to go down to the desk for towels, request housekeeping, and broken things because no phone in the room worked. The dishwasher was broken. There was only one door on both closets which looked super trashy. One shower had 2 soaps and a conditioner, zero shampoo. Random fire alarm went off for no reason. Housekeeping came about every other day but never vacuumed. Breakfast was mid, lacked fruit options. One day the breakfast sandwiches were cold. Never used the pool because it looked like it hadn’t been treated in several months, couldn’t see the bottom in 5 feet of water. No pan to bake with. The fridge looked trashy with several dents and dings. The deadbolt to the room did not work and you would see light around every side of the door into the hallway, seems like a security and safety risk.

O

Free

We had a room booked for 4 people. We were only given 2 towels in our room. When we asked for 2 more, we were told they ‘were out of towels’. We took our boys down to swim the next night & there were no towels in the pool area. We asked if they could give us some…same thing, out of towels 😑 Our room smelled very musty, we ended up buying a deodorizer from Walmart, which helped a little. The TV was broken (the picture showed up with a blue tint and lines down the middle) I asked the front desk if they knew how to correct it, they said there was nothing they could help us with. It was very obvious that the people working there and responsible for the upkeep do not care. As far as amenities: the breakfast was decent although they did run out of coffee once. The pool is TINY. Like smaller than a backyard pool. We wouldn’t stay here again

Room was spacious

Shower didn’t work in room, had to switch

After checkin I went to the room. It was supposed to be a King with a Queen pull out. It was maybe a Queen with a full pull out. The room had a stench to it. The room would not cool down and I sweat most of the night and couldn’t sleep. Breakfast was mid.