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8.4 / 10 Guest Rating

Comfort Inn Biltmore West

15 Crowell Road, Asheville, us

Comfort Inn Biltmore West - main view

About the Property

Convenient Location and Nearby Attractions
The Comfort Inn West is ideally situated just off Interstate 40 near Asheville Regional Airport, offering easy access to popular attractions like the Blue Ridge Parkway, Biltmore Estate, and Chimney Rock Park.

Complimentary Breakfast and On-site Amenities
Start your day with a delicious hot breakfast featuring a variety of options, and take advantage of amenities like free local calls, an exercise room, and a seasonal outdoor pool during your stay.

Business-Friendly Services and Room Features
Business travelers will appreciate the free high-speed internet, well-equipped meeting room, and spacious work desks. The guest rooms are spacious and include convenient amenities like refrigerators, microwaves, and coffee makers for a comfortable stay.

Book your stay at Comfort Inn West now for a memorable experience in Asheville, NC!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

This room features a microwave, refrigerator, and free Wi-Fi.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$136.65

$109.32

Includes taxes & fees

Queen Room with Two Queen Beds - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$146.08

$116.86

Includes taxes & fees
King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
1/4

King Suite - Non-Smoking

The spacious twin/double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

1 King Bed, Efficiency, Suite, Nonsmoking, Upgrade

Non-refundable
Breakfast Included
20% OFF$155.46

$124.37

Includes taxes & fees

King Suite - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$166.19

$132.95

Includes taxes & fees
Business King Suite - Non-Smoking - Photo 1
Business King Suite - Non-Smoking - Photo 2
Business King Suite - Non-Smoking - Photo 3
Business King Suite - Non-Smoking - Photo 4
1/4

Business King Suite - Non-Smoking

The spacious triple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels. The unit offers 2 beds.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Business King Suite - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$172.88

$138.3

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$124.09

$99.27

Includes taxes & fees

King Room - Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$132.66

$106.13

Includes taxes & fees
King Room with tub - Accessible/Non-Smoking - Photo 1
King Room with tub - Accessible/Non-Smoking - Photo 2
King Room with tub - Accessible/Non-Smoking - Photo 3
King Room with tub - Accessible/Non-Smoking - Photo 4
1/4

King Room with tub - Accessible/Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box and a TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Bed, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$124.09

$99.27

Includes taxes & fees

King Room with tub - Accessible/Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$132.66

$106.13

Includes taxes & fees
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 1
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 2
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 3
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 4
1/4

King Room with Roll-In Shower - Accessible/Non-Smoking

The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

King Room with Roll-In Shower - Accessible/Non-Smoking

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$132.66

$106.13

Includes taxes & fees

Guest Reviews

8.4
Excellent434 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the friendly staff.

Categories

Cleanliness7.7
Service9.2
Location8.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage7.2
Overall Experience8.7

Select topics to read reviews

K
Kevin
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Good"

2.0

The breakfast made me sick as hell and I am currently at the hospital because of it

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Property was aged, but very clean and comfortable. Great price for stay. Would return.

Helpful?
D
Donald
Verified booking
family
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

Easy check in. Great attendant and room. We got much needed rest

Helpful?
S
Steven or Theresa
Verified booking
Standard Room
Stayed in Aug 16, 2025

"Satisfied customer 💕"

10.0

Always enjoy Comfort Inn, clean, comfortable and convenient, nice breakfast, friendly staff, good lighting in the parking lot.

Helpful?
C
CarolineusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Good"

1.0

I was charged twice for my room and it's been a nightmare getting my refund!!

Helpful?
J
JamieusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Good"

3.0

The staff was friendly and the overall facility was decent.

The first room we were in had 2 huge visible stains on the mattress (there is no way that housekeeping missed this), the second room we were switched to had black curly hairs all in the tub and one of the towels had something brown dried to it. There was a heavy homeless presence, especially at night in the street out front of the hotel. Some appearing to be impaired. I will not choose this hotel again and would not recommend it to anyone.

Helpful?
D
Davyd
Verified booking
family
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Comfortable beds

Helpful?
A
atifusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2025

"I am not happy they should adjust the price you charged me"

3.0

Standard

The toilet seat was not working and with very poor ventilation

Helpful?
C
Cindi
Verified booking
family
Standard Room
Stayed in Jul 25, 2025

"Good"

6.0

We only stayed 12 hours.

Helpful?
L
Lme555usUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 21, 2025

"Excellent"

8.0

The hotel was nice. The pool looked pristine and inviting. Breakfast was decent. The scrambled eggs were surprisingly tasty. The staff were very pleasant.

The area was near a place that houses homeless people. We didn't feel threatened, but there were people walking up and down the road all night.

Helpful?
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