Quality Inn Glasgow

Security lighting in the car park was excellent except those same lights illuminated the actual room.

Well I’m not sure where to start. The rooms mirror over the hand basin was falling off the wall and there was dust everywhere from when they had previously tried to reattach it. The room safe was on the floor and unusable. The connection of the tv antenna in the room was faulty with the tv dropping out almost every other minute. Worst hotel I’ve stayed in over the past 12 weeks.

Location

Bugs, leaky sink and bathtub, bathroom mirror was falling off the wall leaning on the faucet handle, no rugs, the vault had been torn off the wall, and was laying on the floor.

WORST HOTEL WE’VE EVER STAYED AT. I dont usually leave bad reviews as I like to help small businesses but this hotel needs new management. The rooms and property are filthy and feel like a crime scene. Old dilapidated rooms. No hot water in shower at night the whole stay. Only 3 channels on the TV... No one came to clean room, change sheets, towels the whole stay despite repeatedly asking. Toilet paper ran out and they didn’t bring more as they said they only worked mornings. They never even came to our room. Barely anyone was staying in the hotel. No clean towels. There were other problems with room but you get the idea how bad it was. I was then locked out of room at night as card stopped working and there was no one to provide a new card. A sign was left on counter that they were helping a guest with their room which was false. I walked around property looking for someone for ages, came back and repeatedly hit the bell. Then the Indian owner finally came out of office where he had been asleep…. And then after leaving the hotel he decided to charge our card for nights we weren’t even there, not the agreed upon rate, plus a $25 fee for leaving at 11:05am. Check out is 11am. We've disputed it all with bank. There are some great hotels in Glasgow. We chose this because it was cheaper. You get what you pay for. Steer clear of this one. There was no refund so couldnt leave. Horrible experience

In the pictures while making reservations, it show a very decent breakfast prided. In reality, there were nothing expect a few bread slice, outdated muffin, outdated peanut butter and spread. Nothing for kids. It was a shame and ruin Customers charm of vacations.