Quality Inn Cheyenne I-25 South

Someone with a key tried to gain entry to my room in the morning (with swing bar latch on) TWICE, NO knock. Not housekeeping, as there was no cart outside. Not ok. Tried to make myself some in-room coffee, but all 4 coffee packets were decaf. Not sure what is going on at this hotel, but I’m glad the BS happened in the morning, or I would have lost sleep. I brought up the attempted entry to the front desk staff. She said something about an employee checking “sheets”? Something was definitely out of order, and i feel like the “corporate office” will never know. Shame, because otherwise the place was nice and clean for the price, with decent breakfast. I just need to know someone won’t be entering my room to feel safe. Major fail..that security breach.

Convenient location

Needs to be updated. Breakfast was limited.

The only thing this place really has going for it is easy access to the interstate. What I would've expected from a budget hotel problem was theu charged a premium price. Stayed at a hotel in Provo UT the night before paid half as mich and the hotel was far superior.

Urine smell in the room

I do not recommend this place at all. Do yourself a favor and stay away! Usually, I don’t complain about hotels, but this one truly deserved it. My stay was nothing short of a horror show. Service: ANGELA, the general manager, is one of the most incompetent guest relations staff I have ever encountered. She is rude, extremely temperamental, and clearly lacks the knowledge or skills to be in this position, even for a low-quality hotel. Employees are often seen outside smoking and chatting instead of working at the front desk. They couldn’t even cheking me out on a right date which is I’m making a formal complaint on Choice. Facilities: The property is terrible and should be categorized as a motel. It is very poorly managed (unsurprisingly). The breakfast is minimal and served on dirty tables. The place feels unsafe, with sketchy people wandering around at night. It’s also extremely noisy, with constant truck traffic from the road. The carpet smells awful, and the towels and sheets are old and worn out. They couldn’t even cheking me out on a right date which is I’m making a formal complaint on Choice.

I stayed two nights . What I did not like what the cleaning staff never cleaned my room

Everything was going well…until we tried to get in the WiFi to work. We had absolutely NO WIFI the entire time. We were told that “someone” was working on it…but obviously that was unsuccessful. Very inconvenient!!

It was convenient for our needs. Easy on and off the freeway

Clean room, friendly staff, decent breakfast. Overall for the price you pay ⭐️⭐️⭐️⭐️⭐️.

The water pressure was very low and it was definitely an older property. The hardest part was the bed. The edges were soft, and the two of us I almost fell out of it. It needed replacement. It was an older place. The staff however, was amazing. I’m actually writing the manager to complement them