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8.6 / 10 Guest Rating

The Maids Head Hotel

Tombland, Norwich, gb

The Maids Head Hotel - main view

About the Property

Historic Charm in the Heart of Norwich

AA Rosette Restaurant and Casual Dining Menu
Indulge in exquisite dining experiences at the AA Rosette Restaurant or opt for a more laid-back meal with the Casual Dining menu, catering to all tastes.

Luxurious Rooms with Modern Amenities
Experience comfort and convenience in our rooms featuring modern bathrooms, satellite TV, and tea/coffee facilities. The blend of contemporary comforts and historic charm will make your stay unforgettable.

Convenient Location and Onsite Amenities
Explore the vibrant Tombland area from our centrally located hotel. Enjoy a drink at the oak-panelled Maids Head Bar or pamper yourself at the onsite beauty salon, Best Beauty. Book now for a perfect blend of history and luxury.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children/Extra Beds: Please enter requests for extra child beds and/or cots, noting the age of the child, in the comments box when booking. Group Bookings: Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival. Please note that only dogs are allowed. A supplement of GBP 10 per pet, per night will be applied. When booking [5] rooms or more, different policies and additional supplements may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
Junior Suite - Photo 11
Junior Suite - Photo 12
Junior Suite - Photo 13
Junior Suite - Photo 14
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Junior Suite - Photo 16
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Junior Suite

This suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

20 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerDesk

Junior Suite - JNR

Non-refundable
Room Only
20% OFF$392.83

$314.26

Includes taxes & fees

Junior Suite - JNR

Non-refundable
Breakfast Included
20% OFF$419

$335.2

Includes taxes & fees

Guest Reviews

8.6
Excellent5270 verified reviews
AI Summary

Guests highly rate the central location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service8.9
Location8.9
Room Quality8.4
Amenities8.7
Value for Money8.5
Food and Beverage8.4
Overall Experience8.7

Select topics to read reviews

S
SamgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
J
JanegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"I enjoyed my stay in this hotel and would book again"

8.0

Nice hotel? Good location.

It’s was fine

Helpful?
P
PaulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Served the purpose, great place just the small issues with the room."

7.0

Great location, excellent staff, breakfast brilliant.

The single room was very small, air con not that effective at cooling the room down, toilet was wedged tightly against one wall making it a little cramped to sit on room 304.

Helpful?
B
barrygbGB
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0
Helpful?
P
PalmetgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

Comfy bed, clean, good size room. Nice bathroom with good quality towels and cleansing products. Good breakfast. Quiet

Nothing really. Had to ask for tea and coffee service during breakfast however it was fairly busy in the restaurant.

Helpful?
S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Fantastic rooms, I love the Surylingham.. i hope I spelt that correctly.."

10.0

Great hotel.. best in Norwich..

Well... it's not the first time i have stayed with you.. and love the hotel.. but.. if you could improve your service in the bar you would get a lot more revenue. Prep has not been done, and it takes ages and ages... to get a drink. Guests joke about it.. and you could definitely get that sorted.. as it is really only from 5pm to 8pm and probably only on Thursday, Friday and Saturday nights... a few more staff.. lots of prep....and you could at least double your take....

Helpful?
L
LisagbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
G
GerardgbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Very disappointing"

4.0

Location good, very close to the cathedral. Car parking (£10 charge).

The double room was really small, with a small double bed. We can't remember ever having such a small double room. When we checked out the hotel confirmed that the double rooms varied considerably in size; the hotel was not full so we find it extraordinary that we were allocated the smallest. The bathroom window had been repaired with black tape.

Helpful?
S
StevegbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Brief but enjoyable stay."

7.0

Excellent location. Friendly and helpful staff.

Small bar area for such a large hotel. Bar closes at 10:30 pm.

Helpful?
C
ColeengbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Lovely and relaxing"

10.0

The hotel was a traditional old building with wonky floors and low beams. It was decorated to a modern style and the fixture and fittings in our room were modern but in keeping with the style. It was clean, tidy and welcoming and having a car park was a bonus .

There was nothing that we didn’t like.

Helpful?