The Goodwin

Location, beautiful decor

Bathroom tub was not clean at all

Historic building, modern rooms. Good central location -- river park and many restaurants close by. Staff was very helpful. The free downtown DASH bus stops across the street and was a good way to see a bit of the city. Walkable from Amtrak; there's also a DASH stop there. Complimentary breakfast was very strange -- described as "grab and go." Spoons and coffee cups not kept stocked. Wrapped muffins and wrapped croissants. Hot water but no tea bags.

We like staying at the goodwin. Its a luxury hotel within a good distance to UConn if we visit the school . Better than the local hotel at Storrs and worth the cost unlike the prices at Storrs. This is our go to place to stay when events at UConn make the rooms outrageous. Also pet Friendly. Staff are very attentive and friendly.

Nothing

Sadly, our stay at the Goodwin was neither Good nor a Win. Despite knowing there was an event that night, they put us in a "deluxe" room with an interior window overlooking – wait for it – a ridiculously loud and obnoxious wedding that blared live music from rehearsals at 4pm until after 11pm. When we complained for obvious reasons they put us in another room, so we had to spend over an hour of our last evening in Hartford packing and moving into different accommodations with two double beds instead of the King we had booked. (Despite having to be on the road for an 8 hour drive the next day.) Protips to guests: Under no circumstances should you agree to have one of these horrible interior rooms that overlooks their event space. MAKE SURE YOU ASK THEM, because for some reason they don't disclose this either on their site when you book or in person when you check in. They prefer to pretend it's not a massive problem and make you complain first. To the Goodwin: Stop putting people in these rooms on nights when there is an event. It's a known issue which you refuse to be transparent about with your guests, which is not only utterly insane, but disrespectful in the extreme. Do better. We hope the hotel chooses to make this right as soon as possible. We spent over $700 for this clusterf@&k of a room, which is completely unacceptable on any level. Be warned.

Limited

Room 512, short windows, mattress tired and bouncy

Location was amazing.

It was not very clean. Especially bathroom. Had mold in the bathtub around the drain and hair. AC was not working properly

Our room was great, the bed was super comfortable and we loved the overall vibe!

Hair dryer needs to be replaced