Embassy Suites Baton Rouge

I love that it was in a nice location

I just had to many problems with the rooms

As a business traveler, I concur that properties with appointments in need of a coat of paint often point to miserly ownership. Not so here! The typically sure signs of cost-cutting, substandard breakfast and gaps in the television channel selection, were quite conspicuous in their absence during my stay. Could this property do well with remodeling? Yes but it serves its guests well. The selection and staffing levels at breakfast were a most pleasant surprise, as was the in-room television channel selection. I also found my interactions with staff most cordial. Given a need for family-friendly accommodations right off I-10, I would stay here again. In fact, the road noise from the highway was less pronounced than I feared. It did not detract from my sleep whatsoever, even though my exterior window faced the through lanes. I always need consistent Wi-Fi and found it at this location. In fact, I had to participate in a last-minute video conference at 4:30 on a weekday afternoon and experienced nothing but solid bandwidth and connectivity. Despite its age, I would call this location a hidden gem. The multitude of dining and shopping options within a 2-miles radius proved convenient, too.

Staff was great

The pool and hot tub was crowed and the juice machine for breakfast drinks power went out. My guest amd i didnt have naything to drink for breakfast

ROOMS: Room overall was clean and furniture was in decent shape. The suite was large and had plenty of room, with a standard Embassy Suites layout. Bathroom was in terrible shape - the toilet worked but took forever to refill after flushing. When I opened it up, it had been hastily patched up as if they knew it did not refill well. Shower was corroded and rusty, and the floor was always damp, as if something (maybe from the toilet?) was slowly leaking. SERVICE: Everyone we interacted with - front desk, housekeeping, breakfast service - was really pleasant and professional. Standard Embassy Suites breakfast, decent quality and selection. PROPERTY: The interior common areas are clean and relatively updated. They were repainting the interior during our stay. However, the cleaning solution they seem to use gives the entire atrium and hallways and unpleasant, hospital-like odor. Washing machine did not work. None of the ice machines worked. LOCATION: Convenient location right off the freeway, hotel is about 12 minutes from downtown and less than 10 minutes to LSU. Parking lot felt safe and well lit.

The staff and breakfast was awesome

The air was not so cold and our room was pretty old. The other room my daughter got was more updated