Courtyard By Marriott Bentonville

The hotel was clean, quiet and location was great! Staff was nice. TV didn’t work but I used my laptop. Bed was really comfortable. Would stay again.

Lobby lady was so friendly and kind! The bathroom has issues … the door won’t stay closed and bangs into the shower door. Otherwise lovely room!

Very nice facility- met my expectations and meets the courtyard Marriott standard. One complaint that is not unique to the Bentonville hotel is the fact that the soap dispensers in the shower are virtually unreadable- it is impossible to know which is soap, which is shampoo, and which is conditioner. The font is so small and in a color so indistinguishable, and most people don’t wear their glasses in the shower—which doesn’t help much either! The brand is big and bold, but if you can’t read the contents, no one will remember the brand! Marriott has done so much to improve the customer experience—this detail would seem easy to fix.

The food served in the evening was terrible and expensive. The lady who prepared it didn’t know how to use the equipment so the frozen hamburger paddy was Luke warm. The quesadilla was obviously microwaved so the taco shell was rubber.

Nice room! Sofa was nice and the tv was good!

Great place

Easy parking and a good renovation.

The staff was very friendly. The room was nice. The bed was comfy. I was disappointed at the lack of toiletries. There was a lone little, bitty bottle of body wash on the sink. There was no soap in the shower. The towels were rough. The only coffee (other than mediocre in-room coffee) was overpriced Starbucks in the lobby bistro. Other chains offer free coffee and breakfast.

Comfy room and great staff

High priced older outdated bathrooms. Room service only every other day without notice