Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

Brian, Eloi and Juan!! Amazing!!! Love them and Eloi remembered my husband and me from years ago! They were always hustling and always made sure that our drinks and food tasted great. We really appreciated how much they cared about us. They never ever were just standing still!!! Btw, the chicken sausage is delicious!" We will be back yearly for sure…. Thank you again for our wonderful stay Keith and Carlos!!

We have stayed at the Avalon over the last 20 years and it has consistently been our favorite oasis in downtown Palm Springs. This recent visit was to celebrate a birthday and to enjoy a long overdue getaway. This recent visit was absolutely the best stay yet! James , Lynn, Candice with Guests Services went above and beyond to make sure we had the perfect set up- (we brought our dog), and attention to detail, with thoughtful birthday recognition reflected an appreciation and understanding of what outstanding customer service is really about! The lush and peaceful setting and great staff makes the Avalon a real gem in the downtown Palm Springs area. Many thanks for making a memorable visit!

Everyone we interacted with was warm, welcoming and so very kind. Exceeded expectations. Wonderful experience from the minute we walked on the property. We will definitely be back!

"Lynn was incredible! Went over and above to create a fabulous visit. Outstanding! Highly recommend."

It’s hard to single out one employee. They are all outstanding. Thanks for making our stay a beautiful memorable time.

Lynn and the entire staff could not do enough-we were vacationing w/our family-including our 1 year old granddaughter . The property has a separate pool and cabana area away from the 2 main pools- that are family friendly so as not to disturb guests w/o children. Each pool area is beautiful, the housekeeping staff is excellent and the Chi Chi restaurant staff could not do enough to keep our baby fed and happy! The grounds are beautifully kept and the facilities at the sister hotel next door -Ingleside Estate are available for use as well. Since we have family here-we were visiting for a wedding - we will definitely be regulars -no need to try anyplace else. Extremely relaxing!! Did not want to leave!

The front desk team was extremely wonderful for our arrival. I got in early and wasn't able to check-in early - totally understandable. The team welcomed me with a complimentary welcome champagne and stored my luggage. When I returned to check-in, the team had already taken my luggage to my room. Great Service!

Lynn at the front desk was very helpful. We were upgraded to a bungalow, thanks very much! The kitchen sink was draining so slowly as to make us not use it at all. We appreciated the discount offered to opt out of daily maid service

Incredible luxury hotel! The staff, especially "Lynn" made our visit top notch and so personalized, we felt truly special. Every need was met, over and beyond. The food is wonderful, pools are sparkling clean and surrounded by a gorgeous setting. Highly recommend one of the bungalows if available. The location is perfect for walking to town, restaurants, hiking, everything...and there are bikes available complimentary for guests. Serene, quiet, luxury setting, as good as it gets. We'll be back again!

Jocelyn at Chi Chi is always so warm and welcoming! The staff are always so inviting and because of the intimate nature of the property, I always feel at home!