Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

My husband and I were very impressed with the genuine warmth and care from Lynn. It's rare to find somebody working for a business with such a bright personality that seems to actually care and do their best to anticipate needs and wants. She genuinely has been the most outstanding resort/hotel staff we have come across... She always had a creative solution and outlook on things that we would need. She made our palm springs experience one of the best and gave such good recommendations. The resort itself is very cute and uses Aseop as their shampoo/body wash/lotion... which is refreshing to see a high end brand we can trust. You get access to use their bikes for free, and we even got to enjoy a yoga class on the grass with the mountain view. It was an amazing experience, thank you to Lynn and the staff!

The staff was awesome. Everyone was friendly and very helpful!

All the front desk staff were friendly and helpful. Cleaning staff were thorough and efficient. Wait staff were attentive and friendly. In-room food service was quick. Fantastic service during our stay!

Love this jewel of PS classy hotel ❤️

The front desk staff and poolside server were so friendly and helpful. Made all the difference and made us feel welcome.

Several employees at this boutique hotel left memorable impressions. The person who brought us a glass of water at check-in. He also took care of our bags right away. The other person took our order for drinks while at the family pool and brought them to us. He was very friendly and customer service oriented. While we didn’t get to use the spa services, the gentleman at the front desk of the spa was very helpful when answering my questions. I really appreciated the friendliness from all three individuals. Loved it. The gym was on point too. You even had stretch bands! Overall, very cute hotel. Great location. Good food. Friendly staff."

Bryan, a server at the pools, was really responsive and friendly. But frankly all of the staff was wonderful and friendly and helpful. All of the front desk staff was super helpful in helping us resolve our final night stay so my daughters could stay in their separate room. I especially liked Lynne who is so friendly and enthusiastic in her job. But again, everyone was courteous and professional. Pools were clean and service was great. The Caesar salad with chicken, açaí bowl, avocado toast, waffle fries were our favorites.

"Lynne at the front desk is amazing!! She was so helpful and readily available to guide us with reservations for the best rooms for our needs before we got there as well as recommendations for dining and places to go once we arrived. Lynne was so kind ; she went above and beyond and we so appreciated her!! All your staff are excellent. But Lynne at the front desk was particularly fabulous! She really personalized our experience from reservations to recommendations for dining and things to do. She is warm and wonderful and a real asset to the Avalon!"

Jocelyn and Candice made our stays incredible!! It was my second time seeing Jocelyn (I met her during our last Avalon stay) and it felt like my partner and I were reuniting with a friend by the pool. Jocelyn is so warm, authentic, and funny - she truly made our stay exceptional. Candice also played a huge role in elevating our stay. There was an upgrade available for our room and she automatically placed us into the suite. We’re very grateful to Candice for providing that experience! The housekeepers were also incredibly polite and friendly. Every time one passed by, they would smile and say “good morning".

Starting with James at the front desk, he is so kind and helpful. Jocelyn and Brian at the pool are amazing and always make me feel at home. John (bartender) and Fabian at Chi Chi were great as well! Love this place.