Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels

Miguel did an amazing job helping us secure an awesome room right by the pool — Room 207, which turned out to be the best part of our trip! I can't say enough good things about him. It's clear he is a vital cog in all operations at the hotel. I spent many years working for Expedia, so I've seen hospitality professionals at every level, and Miguel stands out. He has the instincts, work ethic, and guest-first mentality that you simply can't teach. He is the kind of team member you invest in and build your organization around. I'd highly recommend sponsoring him to attend hotel school for a hospitality degree — he is a stellar Market Manager candidate and future Hotel GM in the making. Avalon Bungalows, hold on to this one. Guests like us notice when someone truly cares, and Miguel absolutely does. I also have to give a shoutout to the bartender at the pool bar, who crafted some truly amazing drinks and gave us awesome recommendations. It's the little things like that — a perfectly made cocktail, a great suggestion — that elevate a good stay into an unforgettable one.

I had a prenatal massage and a facial with Randi and have to say my experience was INCREDIBLE! Randi was a doula previously and I cooked really tell because she was so intuitive with my comfort and just made the whole experience fantastic. I will be coming back!

"We were blown away with everything. It started with the upgrade to the apartment suite which was beyond amazing. The staff was so inviting and friendly. They helped us with an umbrella, and late checkout. The free coffee and water is something that is so appreciated that most properties use to nickel and dime guests, leaving a bad taste. We truly loved our stay and would love to come back for longer! Thanks again

If you want a great massage, book Jackie at Avalon Hotel. We had wanted to go to Spa Sec-he but couldn’t get in, so glad! Best massage in 20+ years!

"When checking in , Lynn and Nico were awesome. Restaurants, cafes cocktail bars, things going on in town, they knew it all. We felt welcomed! We are coming back next year and plan on having my birthday party there in two years. Amazing hotel! Everything was excellent. Again, from beginning to the end , everyone was very helpful . Great experience."

Great location and amenities! Staff was great got check in very quickly and they were so helpful. Enjoyed the room. Nice bed and pillows. Very stylish.

Lynn is the best, and the servers at ChiChi are outstanding

Our recent Avalog stay was superb: James at the Front Desk. Pool - Excellent. Chi Chi - Excellent.

Everyone was exceptionally great! They treated me like family, the hospitality was great. The room service was great the food was exceptional. I didn’t feel the need to leave the hotel. I was there for three days and they remembered me, I felt like a family member instead of just somebody coming to visit. Anything I needed there was somebody there to help with a smile on their face. All staff were exceptionally friendly and very helpful and informative. On day one I can tell there were some technical issues and they didn’t take it out on anyone, the power was out, which I’m sure caused a lot of stress, but it didn’t seem like it. Once the power was out the generator back up stepped right in so we weren’t out of light at all. It was raining pretty hard. Everybody was calm and took care of what I needed. I’ll definitely come back and recommend recommending to everyone.

You've created such a magical culture there. Your entire team is outstanding. Special thanks to the front desk staff who were able to extend my stay, Brian at the pool who kept the drinks coming for me and the puppy patties coming for my dog, the servers at Chi Chi who helped me get my spicy chicken meatball fix even though it wasn't happy hour on Sunday....even all the housekeeping and landscaping staff is friendly. The manager who jumped in to help bartend when they were getting their butts kicked on Valentines...it was all noticed and the teamwork and environment there is just the best. I was always able to find a lounge chair and plenty of clean towels available to enjoy the pool. Service was friendly and he came around plenty to take care of everyone out there! I live in Scottsdale so I don't go to Palm Springs for the weather or golf or tennis or amenities - I come for the Avalon. Especially for how dog-friendly it is and easy to bring my little girl everywhere with me. The ginormous dog bed made me giggle (my dog is 12lbs and looked miniature curled up on it). Being able to have her hang with me at the pool is such a bonus - she has no interest in swimming but she'd much rather hang out and get pets and a burger than be alone in the room. Your little oasis in the desert there is my favorite and I look forward to returning again sometime soon. Thanks for a wonderful winter escape!