Hotel Auburn Hills

Everything was great!!!

Was a wonderful stay.

The Concierge was helpful, welcoming and friendly from the minute we walked in. The hotel has a beautiful layout. The breakfast spread one of the best I’ve ever had. We enjoyed the pool, gym and bar. We will definitely be back. Thank you for a wonderful visit.

this hotel seemed like a hidden gem. We were impressed with what we got for the price and the daily breakfast really puts it above any other hotel. Lots of hot and cold items, individual milks, applesauce. Really great. Only drawback is our room was right across from the elevator, and we could hear it going at all hours.

Noone at the front desk for check-in and had to wait 15 minutes for someone to arrive. This is 5 PM which would be a busy check-in time. Bar had noone sitting at ut, I was the only customer. Drinks and food were terrible. Bartender on the phone talking through her ear piece most of the time. Hotel was virtually empty, I've never seen it this empty. Service was overall terrible.

Room was clean and big for price

Rooms were very clean and staff were absolutely great. While decor currently a bit out dated, breakfast was good, clean areas. People in reception area made the difference.

The hot tub was a reason we chose to go there. It was barely warm and the button for the jets was broken. We had to call the front desk 3 times to ask for towels bc there werent any. They kept saying theyd bring them and they didnt. I booked the room that said "sleeps 3" with a king bed and a pull out sofa bed. The sofa bed had been closed with dirty sheets on them and was stuck. We tried, staff tried, the security guy tried. It wouldnt come out. They kept telling me that the couch beds are not guaranteed, most rooms dont have them, but they clearly advertised for them. When we got there we could see a small patch on the ceiling above the toilet that looked recently wet. Saturday after arriving back, there was plaster all over from where it had fallen. Staff were not helpful at all.

Everything was as it should be and that's a good thing

The rooms are VERY dated and while tidy, there are not clean. Stains on the carpet, terrible mattresses, the couch so nasty that I was afraid to sit on it. The bar and kitchen may or may not be open. Breakfast was the only thing consistent.