Novotel Birmingham Airport Terminal Building - NEC

The hotel is in a perfect location, staff are great, and I was in a newly reformed room, which was really nice.

Why on earth would you have a Karaoke, in the bar of an airport hotel, it was ridiculous, you could not hear your self think, it was so loud and when of course they can’t sing it was painful. I went to the restaurant to escape the racket in the bar, only to be told I would have to leave the restaurant because they were closing, it was about 10, I was offered the lounge adjacent to reception, but seriously why should I be charged £125 and not be able to sit in a bar in peace. Also the tables in the restaurant are all sticky, like a rough pub that have never been cleaned, I did ask the waitress and she said they’d had complaints, but it was the wood type, but really it’s not a £25 B&B and it’s part of the Accor group, so surely if they’ve made a mistake with the tables, either cover them or replace them, they should be embarrassed about the state of them.

Location

Very outdated bedrooms

No water in bedrooms

Clean, good food, friendly staff 👍

Good location 👍

Comfort and cleanliness

All good

All good