Omni Tucson National Resort & Spa

The overall service and facilities are lovely. The employees are pleasant and attentive. We enjoyed the wonderfully-equipped and clean fitness center and the beautiful grounds. We would have swum, but the weather was a little cold for this (but very comfortable - 60s and 70s). Our room was spacious and had comfortable seating and a mini-food-prep area. The bathroom was nice, too. From our midwest city to Phoenix's airport, the flight was direct and inexpensive. Our rental car and stay at the Omni were very reasonable, too. The drive to Tucson was easy. We enjoyed many activities -- both sides of the national park, some gardens and museums, Tubac (artists' village), a copper mine tour in Bisbee, Biosphere 2, and more -- as well as very good (and inexpensive) food.

The mattress was not good. (It seemed old and had a mattress topper that apparently was made of materials that got very hot when sleeping on them, along with a flannel covering. Putting a towel over the hot mattress helped a little.)We could have asked to be moved but didn't (had already unpacked for a long stay and weren't sure a different room would be better). Also, we booked last-minute and had never been to Tucson before -- if we'd had more time to plan, we might have chosen a more centrally-located location. (We tended to travel south of the resort to many of our planned activities.)

We love coming here.

Our second time. Bed is comfy and staff is good.

It's a great facility, generally peaceful and pleasant. The room was massive, and we got a very nice balcony overviewing the pool. Beds were quite comfortable, parking was super easy.

Compared to other high-end resorts, Omni feels a little bit outdated, particularly the bathroom. The shower pressure was very poor, and the fact that we were located right in front of pool ended up being a bit loud as the pool closed late and we go to bed early (that's probably a "us" problem)

Staff was the highlight! Overly friendly and helpful!