Omni Tucson National Resort & Spa

Spa was wonderful. Casitas were very nice and comfortable!

The property is very pretty the grounds are well maintained the hotel itself is just beautiful the staff was beyond fantastic

Quiet

The casitas were amazing!

Nice facility

Overall a great experience. I really liked the layout of the hotel with the casitas spread out across the property. The room itself was clean and quiet, barely heard any noise from our neighbors. The views of the golf course were nice while we sat outside on our patio enjoying a morning coffee. The customer service overall was excellent. I especially want to give a shout out to the lady working overnight who went above and beyond to make sure my girlfriend and I were able to get some late night food! The pool also had a DJ on a Saturday afternoon which was fun as well.

Absolutely amazing trip! Lisa and Tim were without a doubt some of the kindest most welcoming hospitality professionals we've ever encountered and elevated our stay. Omni will be our Tucson Destination moving forward, the room, the views, the grounds and the staff were incredible!

Breat

Glen was great and extremely friendly. He greeted us with a smile and gave us the warmest welcome. Super first impression. We normally stay at Ventana but decided to mix it up a little bit… Our room was a deluxe with a view- very clean and spacious but had a weird musty smell. They freshened up the room the next day and it did help but not completely. The cleaning service was very good except for Sunday. Pool was clean and pool staff was friendly and helpful- getting out the towels in timely manner with a smile. We reserved a section of the pool with seatings and table for my niece and nephew. We had much fun (the hotel provided floats) and ordered food from Sweet Water. Food was delicious. I would have given five stars instead of four had it not been for one of the staff at the pool questioning if I paid for the reserved space. She came FOUR times demanding I show receipt, which I did but insisted the receipt needed a confirmation number…. I showed her my email and proof of payment but still insisted I needed a confirmation number (btw- I never received). This caused embarrassment to me in the presence of my guests. Ugh. They need to be more organized. She did eventually come back to tell me my pool space reservation has been verified. To add to the damage, my final bill had a bill that was not mine- but they rectified it. Other than that, my overall stay was good. I might consider coming back… perhaps just for the spa treatment.

Excellent