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7.4 / 10 Guest Rating

Baldwin Inn & Suites, SureStay Collection by Best Western

21 Baldwin St., West Springfield, us

Baldwin Inn & Suites, SureStay Collection by Best Western - main view

About the Property

Convenient Location
Situated just 500 meters from The Big E and a short distance from popular attractions like Wintonbury Hills Golf Course and Amherst College.

Modern Amenities
Enjoy free WiFi, flat-screen TVs, and comfortable bedding in every room, along with free private parking for added convenience.

Travel-Friendly
Located only 17 km from Bradley International Airport, making your travel experience seamless from start to finish.

Book your stay at Regency Inn & Suites today and experience comfort and convenience in West Springfield.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guest must reach out to property if arrival will be past 6:00 P.MGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
King Room - Photo 6
King Room - Photo 7
1/7

King Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

27 m2
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskToilet

1 King Bed

Non-refundable
Breakfast Included
20% OFF$416.53

$333.22

Includes taxes & fees

Guest Reviews

7.4
Very Good202 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness7.0
Service8.9
Location9.0
Room Quality7.4
Amenities6.0
Value for Money7.4
Food and Beverage5.5
Overall Experience8.0

Select topics to read reviews

X
XiomeilyusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Good"

4.0
Helpful?
H
HarryprPR
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Maravilloso"

10.0

Muy buen hotel

Todo me encanto

Helpful?
V
vusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Gross!"

3.0

Person at the front desk in the lobby was the only thing good about this place.

Smelled like marijuana in the lobby to start. Upon entering room we noticed the deadbolt was not working. After looking at it closer it appears the latch have been moved multiple times with cracked wood on the jamb. There was also the aroma of urine in the room. Upon inspection of the mattress there was urine and multiple blood stains.

Helpful?
L
LuzmaryusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
R
RuthusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Good"

5.0

Was a large room with 2 beds and a sleeper couch. Young lady at front was absolutely amazing. Quiet.

First room we were assigned to was still dirty. Staff gave us a larger clean room next. Super basic hotel. No elevator. Super basic complimentary breakfast.

Helpful?
K
KirkusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

9.0
Helpful?
R
RonnethausUS
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
T
Taylor R DavisusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Good"

5.0
Helpful?
L
lindseygbGB
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Good hotel for a short stay"

7.0

Our room was on the first floor and was very easy access to bring our luggage in from the car park. Check in was fast and efficient .

Helpful?
C
CarolynusUS
Verified booking
extended_group
Standard Room
Stayed in May 18, 2026

"Exceptional"

10.0
Helpful?
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