Stay at Mare

Location, cleanliness, comfort.

Excelente solo que el baño esta peligroso si no le colocan piso estaba en concreto y casi resbaló

Do not recommend! This is not a typical hotel it’s more of an Airbnb style. We booked for three nights and only stayed two because we felt so uncomfortable. First night-When we arrived we got in at around 2 am. The floors and side tables were dirty and there was hair on the bed. It was 2 so I couldn’t reach out to anyone for help. We cleaned what was bothering us. Second night- At 3 am there was banging on our door so loud we thought it was an emergency. Our “neighbors” were pounding on all the doors.We reached out to the contact given to us and no response. I texted the contact given to me. When I expressed my concerns they were dismissive until I mentioned the hair on the bed and they gave us the code to another room which was in better condition. It was our last night anyways. We did not feel safe at the hotel anymore and found somewhere else to sleep… Overall do not recommend and are non refundable for a reason! Also picture attached is the face of a lady who’s was completely rude to us and insulted us

The location is ideal. It is close to Old San Juan and the beach. The area is safe and has cafes/restaurants near by.

The rooms are too congested/small. We had an issue with having to get our room cleaned after checking in because it wasn’t cleaned prior. We requested new bedding because we spilled water in ours and while we were given the bedding, the maid refused to help us put it on or assist in any way. The bathroom is really tiny and not designed in the most practical manner.

I've stayed at Mare for 5 different weeks this year, staying a different rooms (#33, 32, 27, 22, 21). It's my go to place in San Juan. Having traveled for 30 years on business, Mare meets and exceeds my expectations. For the rate, you cannot find a better deal. The hotel is clean, modern furnishings and has all you need if looking for a basic service hotel and not wanting to pay resort fees and other hidden costs. It is located on great, quiet residential street. You can feel like a local. Once you find your morning coffee and breakfast hangout (Regina across the street), you can head out to the beach (down the street) or venture further to Condado (walking 10 to 15 mins). I rent a car while in Puerto Rico and have no trouble finding street parking (avoid exorbitant hotel overnight parking fees). If you are expecting a pool boy or room service, this is not your place.