Red Roof Inn Syracuse

We booked a stay from April 11 through April 25 and on April 15 we were kicked out of the hotel together with every guest because they had a court order agents shutting down the hotel with less than 2 hours notice to its guests on April 15,2026. I am beyond angry. They basically stolen 2 weeks from us. I have not received any reimbursement from them and probably never will. I end up having to pay for another hotel at least second. I’m beyond frustrated that corporate is not even addressing this problem. I will never ever use this Hotel brand again. They have no respect for they paying customers 🤬🤬🤬All we got was a crappy notice on everyone’s doors 2 hours before getting kicked out by court agents 🤬So disrespectful

They let me do a late check out

The window was broken and the door didn't lock right

A localização, precisava de um hotel na estrada para seguir viagem rapidamente.

O quarto tinha um cheiro muito forte de cigarro, tivemos que dormir com o banheiro aberto com exaustor ligado pra conseguir ficar lá, já era muito tarde e não compensava pedir outro quarto, pois ia passar apenas 6 horas lá. O banheiro estava sujo, privada suja, não tive coragem de tomar banho. Acredito que outros hotéis na mesma localização sejam melhores e tenham o mesmo preço de diária.

Absolutely nothing. We ended up not staying the night.

Everything. Place is falling apart and it looks like something out of a murder scene. The bathroom was so filthy with urine all over the seat and floor. Not clean at all

Private entrance

Property was dirty. Broken bottles and garbage all over.

The rooms was dirty.The sheet was filthy and disgusting.And they look like they haven't been changed in months, that was garbage all underneath the beds.The roaches was crawling around.It was disgusting in your people are rude and disrespectful and very racist

Nothing

Room was nasty. never seen a housekeeper and cockroaches bad.

Nothing

I stayed in 201 when I was here. There was A horrible odor upon walking in the room and I told the guy at the front desk. He offered to change rooms so I went to the other one and it smelled bad too so I decided I’d just stay in the first one. At some point I literally couldn’t handle the smell of mold and cigarettes and told them I’d like a refund because I wouldn’t be staying the night. He said okay and that the manager will do it tomorrow morning. I stayed the night at Dennys across the street and returned in the morning to speak to the manager. The manager wasn’t in when I returned and I had a plane to catch so I told the front desk to leave a note and he said okay. I never got the refund…