Ramada Limited Norfolk

I arrived on Dec 17th 2021 and I requested to be in a 2 non smoking room and was placed in 2 smoking rooms. I requested a change because I’m asthmatic and there were no available rooms left. I also experienced the hotel very unclean and appliances not operable. To top it off on Saturday there were roaches in the bathroom and shower. I am disappointed and I’m requesting a refund. I would not advise anyone to stay at this property in the future.

Even though we reserved a non-smoking room, we could smell smoke in the furniture and bedding material. This was disappointing.

I have always loved traveling and a descent hotel getaway but this hotel was legitimately the worst hotel I've ever checked into. It was unsanitary, the light switch didn't work and the staff refused a refund.

Had no breakfast even though was advertised to be one. Hand sanitizer station at check in desk was empty, mattress on bed was about what Fred Flintstone would have lain on. Had to wake up night clerk to check out and get a receipt. Property looks tired, old, run down

Rooms had roaches

Overall it was OK they need to do a better job of making sure the room is clean between guest. Positive note I did let me check in before 3 o’clock which was good.

This hotel was not clean and had cockroaches. Do not recommend this to anyone. Also smelled like smoke in the non smoking room.

Rep ignored me for a while and then came together see what I needed at the desk .besides that it was clean already .

This property is housing homeless people and the police were at the motel daily. The homeless people have a curfew but the noise through out the night was relentless. They refused to clean the room due to covid according to the staff so getting clean towels was a pain.

The hotel is a known to be frequented by local drug users and prostitution. The rooms are filthy and falling apart. The beds have bed bugs and cockroaches roam the rooms freely. There wasn’t any thing true about their advertising online.