Red Roof Inn Charleston - Kanawha City, WV

fridge didnt work sink didnt work shower head broke not even the room rented smaller tv no coffee in the room it sucked

Goof

Quite place and easy parking.

We got there later at night and the parking lot was already appearing unsafe. After we got up to our room we had no sheets on the bed. They told us no other rooms were available to they would clean ours. 30 minutes later after we got up to our room the sheets they had put on our bed were stained and there was food in the microwave. We then decided to leave and stay somewhere else. Would not recommend.

Old unit but clean and a very friendly staff

No Coffee pot and we asked for one and it was nasty. Hair dryer we also had to ask for and was very weak. Unclean over all.

Once in the room, our comforter had tips in it. The light above the sink had a short in it.

The staff was very friendly. The room on the other hand… Was dirty. It looks like it hadn’t been mopped or the surfaces scrub down for a long time. The sheets were clean and there was good pressure in the shower, but we had no toilet paper upon arrival. We didn’t have enough towels washcloths. And the floor was sticky where it was tile and the carpet was slimy. The remote was sticky. We will not be staying there again. They also require $100 deposit.

Convenient.

We had no wifi (because of the storm a few days before our stay, which was never fixed the whole time we were there), no mini fridge, and no microwave. We had to use our Hotspot on our phones just to have internet. My husband had to use our cooler to keep his insulin cold. We could not heat up food if we wanted to because of no microwave. We will not be stay here again. We paid a bit more here than at Days Inn/Super 8. I paid in advance with my debit card and still had to put down a $100 deposit. Double check the policy before you book your stay here.

I’m sorry to submit a bad review. The young lady who checked led me in was excellent and very helpful. I was surprised to see that there were many people who appeared to be hanging out around the hotel, almost as though this is a homeless shelter but the price was so low, I should have anticipated the atmosphere. I understand that there may be financially challenged people in the neighborhood who need a place to stay. I’m just passing through so I’m here for only here for a quick nights sleep before resuming my trip and I am not familiar with this part of the country did not feel comfortable sleeping on the sheets-they were either not clean or they were just stained but I covered my spot with a towel and slept uncovered in my clothes. I could have sworn I saw 3 stars on the Expedia listing but I could be mistaken. I would definitely only give one or 1/2 star because it’s kind of a scary place for a senior citizen woman traveling by myself. I’m so sorry, I should have known that “you get what you pay for” but the young lady at the desk was wonderful. I’m actually hoping she is safe here at work. Im sure they clean well but I’m just turned off by the area. So sorry. You don’t need to post my review. I think I just booked hastily sight unseen. Thank you!