Red Roof Inn Charleston - Kanawha City, WV

Never got my deposit back and i left the room clean there was trash in the trash can and bed needed to be made and fresh towels but other than that clean no reason not to get my deposit back

Everything was dirty. Sheets not changed. Cigarette burns in the blanket. No trash bags in the cans, told the front desk. Only told to take pictures and send to an email. No refund offered and it’s impossible to get ahold of the hotel. No one answers the phone. Would NEVER recommend

I booked our hotel rooms at least a week before we were going to be staying. Upon checking in, we were informed that we had to pay a $100.00 deposit for each room in case we smoked, none of our party smokes, but we were not told this over the phone during booking. Also, There were several men out on the balconies. They were drinking yelling, playing music and being very loud. We asked the receptionist if we could change rooms to a different area of the hotel. And she gladly changed our room, however, We had an issue getting the door open. So we asked for a different room and she again, accommodated us. She was then informed that we had another party coming and would like for our rooms to kind of be close together. She assured me that our rooms will be close together. When our other party got there, they were put on the other side of the hotel opposite of our room, even though there was a single bed room available right beside of us. I paid for a room with two double beds and a room with a single bed. We ended up with 2 double bed rooms. The Linens on the beds were stained and just dirty looking, neither room had toilet paper, so we ran over to the local Go Mart gas station and purchased toilet paper for the rooms, there was what looked like dried vomit on one t I will say the staff on duty was very sweet and I have no complaints against her, however I was very dissatisfied with the state of the property and rooms, and will not stay at this property again.

Prompt check-in.

Very friendly staff and nice accommodations

Great staff. Very convenient location

Noisy HVAC unit, chips in the bath tub, missing toilet tank lid. No coffee in the lobby.

Clean rooms great staff and a good nights sleep

I'm just going to leave you with.... You get what you pay for. This was just a quick overnight stay with my daughter on our ride to South Carolina from Michigan. I had not one, but 4 different people/ MEN trying to get into my room with their key... Needless to say, I did not sleep. Front desk wouldn't answer, and I was not about to walk outside and all the way around to the lobby find help. I slammed the door reach time trying not to wake my daughter up...and eventually they would walk away.

Ok first off when we got into our room the television didn't work they gave change the batteries in the remote it still didn't work I told him that it wasn't the remote because the remote was lightened up but the TV wasn't coming on that's one there was no hot water the water was lukewarm I'd had a long trip I want to take a shower I got in the shower I turned it on I turned on nothing but hot water and it was only lukewarm and then about 10 minutes later it was ice cold and it was like that the whole stay I'm trying to think there was one other thing but I guess it was okay