Ella Flower Garden Resort

Good location. Clean. Balconies are beautiful

Staff is overwhelming on checking how everything is going.. but services don’t match it. Bathrooms are underwhelming.. no hook to hang clothes. Shower spouted very hot and cold water suddenly. No iron unless u ask for it. Won’t do housekeeping till you ask for it. And if you give feedback staff is very sensitive they feel very bad.

スタッフの方々は親しみやすく、清潔感があり、部屋からの景色は最高、星空もとても綺麗でした。1泊2日でしたが、居心地が良く、とてもリラックスできました。次回も是非また利用したいと思います。

ありません

Otels view amazing , staff are helpful.

Entrance and view from the balcony. Lots of flowers.

They mentioned 24/7 security and reception but nobody was there when we went there for one emergency case, called many times then only got a response. No lift , we used steps They have to keep a note near balcony door to avoid bugs enter in to the room, we faced a big issue many bugs entered in the room on bed and floor as well, we told them to provide comfortable room 1st they said no room available after a long argument they gave us another room, they switched off all lights on the walkway we used mobile torch to reach reception from the room.

The view of family room’s balcony is the Little Adam’s Peak

The view is breathtaking , rooms are very modern and clean. Restraunt serves great breakfast

The renovation going on makes the access to some rooms very difficult. The reception must operate 24 hours for late check ins and guests convenience.

Then location and staff were great.

Property is under construction so there is noise.

Staff kindly upgraded us to a room with a view of the mountain to compensate for current renovations. The renovation work did not affect us at all. Room exceptionally spacious, bed large and comfortable. The view from our room was magical. The hotel is next to tea plantations and close to Little Adam’s Peak. We would 100% stay here again.

People in room close to us were partying until past 2.00am. Unfortunately there is no one on reception but you are provided with a number to call for issues/emergencies. The issue was that when we called the number the person on call did not seem to understand the issue or was unwilling to do anything. The hotel had no clear policy about noise curfews, there it should consider this.

From the moment we arrived until check-out, everything was exceptional. The front office team provided a warm and professional welcome, housekeeping maintained the room perfectly with great attention to cleanliness and comfort, and the restaurant staff delivered excellent service with delicious food. Every team member was friendly, attentive, and always ready to help. Thank you all for making our stay truly memorable. Highly recommended, and we look forward to visiting again.

No

Location is amazing - right in the middle of the city with no elevated climbs at all. Rooms are in a brand new building and staff are amazing! Balcony is huge and views also great! Lalith was very helpful at dinner time and at breakfast.

Nothing not to like.