Bossier Extended Stay

Booked a stay through Expedia for this hotel. They used outdated photos on the website. When I checked in to the hotel we were made to give our vehicle information before being allowed to have our keys. Once we got the keys we went to the room. There were several room doors open and unoccupied. Upon entering our room, the AC was not on, it was held up by 2x4s, there were stains on the walls, plaster from unfinished sheetrock on the walls, stains on the bed. We walked back to the desk, turned out keys in and went to find somewhere else to stay. They had several signs posted of no refunds and they stuck to that policy. If this property had been represented in the condition it is actually in, I would have never booked. $127 dollars isn't the biggest amount of money but this policy and they aren't doing anything to make the property better. I wish I would have taken photos but I was so appalled and disgusted by the condition of the property. Only giving 1 star because I have to.

Property was old and unkept. First room we were put in the toilet leaked from the base. The second room, the hot water pressure was non existent. 1980’s television and no phone. Sheets seemed to be clean but had cigarette holes in spots. No bed bugs that I could see. Just an overall unclean feeling in the room. Front desk has a large sign that said NO REFUNDS / NO EXCEPTIONS. Should have been my first sign of things to come. Desk lady was nice but had her hands tied in what she could do to help us out. Signs all over the counter back wall of people who’ve been banned from staying at the hotel. Just an overall weird feeling throughout. Would not recommend.

I have nothing good to say about this property. Will NOT stay at this location again. The photos used to advertise this location are either old or another another establishment altogether.

The posted “No refund policy” is a sham. The photos posted by the motel are all staged and not accurate. There is no water in the pool, the entire facility is filthy, except the lobby. The management does not mention that if you make your reservation, you need to request in advance to turn on the AC unit and when you’re away from your room, they will turn off your AC unit.Expedia and the motel owners should be sued for intent to defraud the consumer, I could not sWhen I check in, at 10:30 pm I had to turn on the AC unit and after 3 hours my room was still 98 degrees, I requested to change rooms and manager showed me 3 other rooms that were even worse than the room I was in. The indoor air quality is so bad with the smell of mold and water damage ceilings and walls. I officially tried to checkout but management would not allow due to the no refund policy & also mentioned they will still be paid by Expedia. I’m Extremely disappointed and I reached out to Expedia about my concerns and I have not heard anything back from customer support and I have not received my expensive registration of 7 nights.

The area was very sketchy. The hotel was run down and there were all sorts of undesirable people standing around outside. I was so afraid that I did not even go in and I got a room at another hotel. I would like a refund please.

Thr hotel on hotels.com looked really nice but when we got there it was run down. There was two people outside walking around the hotel and it was not a safe place. My family and i actually turned in our keys within two minutes of getting them and decided we would cut our loss of $140.00.

Where to begin - the property is filthy; most rooms were out of order, bathroom had mold, toilet was not clean, bloody spots on the mattress, TV did not work, just off the top of my head. I have plenty of pictures. I expect a full refund from Expedia.

The rooms were very dirty and were not in good condition i got another room at a diffrent hotel.... also this place has a no refund deal if you dont like the room

Room was so dirty and disgusting we left without a refund and drove home through the night

This place is the absolute worst experience I’ve ever had at any hotel!! The lobby said it closed at midnight but when we got back from dinner at 11:45p our key was not working. We couldn’t contact anyone at the number that was on the building because it went straight to voicemail and said the box was full. There were junkies walking around and a prostitute was picked up while we were there. We tried to ask the restaurant workers for help but they called the police. The police couldn’t believe we were even considering staying there because they get called nightly for all the drug use and incidents that occur at this motel. The owners were called by the police and when we got in the room, we got our stuff and didn’t even stay the night!! Please don’t stay here!! We were catfished by the one decent picture they put up.