Bossier Extended Stay

AVOID AT ALL COST!! Not worth a dollar.The pictures on the site are probably 20 plus years old.The main picture of the lobby....lol looks NOTHING like it actually does, dark,dingy and just not kept up.Wish I would had taken pictures. This is a dump by every sense.Its where junkies go to die and homeless stay out the elements for a night.I had seen some of the occupants there that looked and acted as such.The check is staff was friendly.You see a sign that says NO REFUNDS WHATSOEVER... you understand once you get to your room and even just the walk to the room.A pool with NO water.Paint aged and peeling off everything.The curtains are look like they are about 40 years old.A dank musty smell in the room.TVs are the OLD tube tvs and looked like no had windexed it in months.I was in a rush for a concert.... found out there was NO HOT WATER,so a cold shower woke me up real quick.I didnt even bother telling them .THE SITES NEEDS TO TAKE THEM OFF THEIR LISTINGS!!!

Prostitution. I was overcharged. Noisy. Nasty. Smelly. Rude staff. Drugs .

Very poor facility. I refused to stay there. You can keep the nonrefundable payment. Very sub par facility.

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This place is completely filthy. Actually ended up finding another place to stay. Door to get in was iffy, comforter looked dirty, chairs had nasty stains, bathroom looked dirty, and the room smelled of cigarettes and weed.

This property was NOTHING LIKE THE PICTURES. it was falling apart and so dirty. I would not take a shower. we paid for 2 nights and only spent one night because it was so bad. the rooms were non refundable. I want my money back. First room they put us in had no heat and no comforters on the beds. Second room the door would not lock and it was dirty. We went to bed then hour later front desk knocks on door. I left something in the room. She woke everyone up. this was the worst experience of my life

Was not pleased with this property at all. Got to the room and dang near had to bust the door down to get it to open. It was cold out so hot in and turned the heat as high as it would go. Noticed there was no refrigerator nor microwave. Tv was old and barely picked up channels. After waiting over an hour the heat didn’t heat up the room and front desk was notified. She came to see that indeed the heat wasn’t working and said she would Gm have to get someone out. I asked to be moved to another room or for a refund to go elsewhere and was denied of both. This was my anniversary trip and was ruined and wasted 82 dollars that wasn’t worth it because we just simply left.

Customer service was very very poor, which is easily fixable. It doesn’t take much effort to be courteous to customers.

I called the Hotels line to. cancel when i saw the hotel was a mess, it was in a totally unsafe area, the front desk clerk appeared to be under the influence of something or other and there looked like drug dealing owing on in the grounds. your customer ernie tried calling the hotel but got no answer and was supposed to call me back they did not. I called customer service and after a long while was transferred back to the original person who once again said i will try to call. the hotel. absolutely disgraceful service from hotels.com, you should be ashamed

We were evacuating for hurricane ida. After catching a blow out my children were excited to be going swimming and ez their mind about the storm. However, This place had human fesi on wall in room. The pool was full of alge and trash we have pictures. I contacted board of health for health inspection and the state representative to have this placed condimed before someone gets sick. I was not keeping my children in that place and no refund was given. Hurricane ida destroyed our home and this hotel and hotels.com have stole our money. We will be going public!