Econo Lodge Traverse City South

The hotel is marked up tremendously due to the summer tour season. So I was already paying way more for way less. Then I informed the staff that there was a mouse in my room and they never followed up or ever returned contact with me about anything related to addressing the mouse or any level of compensation.

It was so run down I didn't even check in.

Very friendy talkative staff

There was damage in the room (holes in the wall, shelf falling down), and when reported the staff said “ok, I will let the manager know” but there was no effort to fix it or offer to move to another room. The staff seemed nice but not very helpful. For example we asked for towels several times (we only had 2 in the room) and never got them. Also, the breakfast was disappointing and the pool was very cloudy to the point you couldn’t see the bottom.

At check in the lady was just doing her job. Nothing more. Not really friendly or welcoming. The room itself was pretty nice. Recently redone. The hall though had a really bad odor. The jets in the hot tub didn’t work. The pool was ok until they drained it during our stay with no notice or explanation. There were a couple missing windows which anyone could just come into the building through.

Dirty. Unfriendly check in. Smelled awful. Ac did not work.

All the top floor window screens were broken, the counter tops were dirty, the bathroom sink had blood on it, the pillows had dirt on them, the bed smelled like a sweaty armpit, the bathroom shower was slippery, the safety vision door button had toilet paper stuffed in it, the neighbors were very loud. The front desk checkout people were outside cat calling me at a picnic table in the parking lot.

The hotel isn't clean, needs urgent renovations inside and out, there is no elevator and the front desk was not polite. That's for $400 a night something.

Got to the hotel after a 3 hour drive and my reservation didn’t show mind you I paid in full and they had NO rooms available they found me a room but the beds were too small for us and we slept terrible