Villa 1927 Arthotel Boutique

This hotel is not what i would consider boutique. The lighting is horrible in the room we stayed. The pool looks dirty, they had rotten fruit laying in the garden area. I kept seeing little black ants all around our room and even on the bed. I am disappointed all together.

Checked in to a dirty non made up room. It was 2 hours after check in Warm showers, not hot. Pretty location, some very pleasant and helpful staff, some not. Nice food but would not stay there again

Great place! staff let me in my room a little earlier, rooms are big and beautiful

At check-in we were asked for a security deposit which went on our credit card and has yet to be credited or cleared. On arrival a spiderweb was above bathroom vanity. It was cleaned but bugs that were in the web were left lying on the vanity. Dust on the window and shower ledges and the bulbs in a chandelier. Spider web/bugs on the main door curtain. We placed Do Not Disturb sign on the door, but returned to our room to find a housekeeper in our room. Doors and windows did not seal or latch properly not secure. There was a 1 inch gap between the double doors and a large gap in the bathroom window we had to plug to keep bugs out. Curtains did not block out the lights. Accent lights were positioned to show directly into our room. One bathroom sink drain stopper was missing and the other was stuck closed when we first arrived. Hand towel hook was missing and toilet paper holder continued to fall off the wall. Bath towels were coarse and scratchy. Only one print on a one wall. Screws and nails still in the walls where artwork had been hung. Can't believe they call this an ‘Art Hotel’. The one room that may have been used to display artwork was continuously occupied by the staff. Air conditioner remote failed and staff did not address this until the next day. No coffee maker! At $200/night! While in our room a gas pressure washer was used with fumes coming into our room. Pool water was stained green. Algae? I DO NOT recommend staying at Villa 1927.

We loved the hotel design but inside the rooms there is no commonsense design. No place to hang your clothes in all the rooms and no place to put your personal grooming items, like toothpaste, shaving items, etc. The rooms need some painting renovations and the music on the swimming pool was way too loud. Staff is great!

The stay was amazing!! It’s a small private boutique hotel right on the lake next to the market and restaurants. The staff was very attentive and there 24/7 in case anything were to come up. I definitely will come back.

Hôtel colonial, chambre très spacieuse et joliment décorée, personnel charmant et aliments de très bonne qualité !!!!

The location is terrific. Could use more information on the website to explain access and parking. Had to run the water for 10 minutes to get hot. After hours access was difficult. No one answered the bell for a long time.

La instalaciones del hotel están muy bien … había una sola empleada en el hotel … no había ningún tipo de servicio de alimentos disponible

Muy cerca de Guadalajara, el personal muy amable. Lo recomiendo ampliamente.