Doubletree By Hilton Suzhou Wujiang

Well maintain hotel with good choices of breakfast. The room is spacious and clean. The staff is friendly.

No universal socket point. Need to get suitable adaptor.

套裝內容故意玩文字遊戲讓客戶誤以為該費用含早餐(內容為=> (此住宿有供應早餐 (可於入住時加購)。 就是看了"此住宿有供應早餐"因此選了該方案，但結果CHECK-IN時被告知不含早餐，才發現文末寫了"可於入住時加購"。 我是商務行程，不用特別選沒早餐的方案省錢，結果造成我的麻煩。 這等級的酒店有早餐不是天經地義的? 還特定寫了"此住宿有供應早餐"來混淆視聽，造成雙方困擾真的很沒必要。因此對此酒店的印象大打折扣!

各住宿服務內容不要玩文字遊戲來騙客戶下單。很沒必要

Fasilitas bagus

Bantal agak sedikit bau dan qc tidak bisa dikecilkan

The main issue was that the hotel in general (including dining areas) and the bedrooms specifically were too warm to properly rest and sleep. We were not offered or given the doubletree cookie. Not a complaint just wanted to note that the hotel doesn’t have a pool.

there was a massage chair in the room my collegue left something in his room, we had to come back, the stuff was so nice to find it quickly ant to return it

I recently stayed at this hotel and was very disappointed with the condition of the room. Although the room was clearly marked as non-smoking, upon entering, there was a strong and unpleasant smell of cigarette smoke. As a non-smoker, I am particularly sensitive to such odors. I immediately informed the front desk, and to their credit, they sent an air purifier to the room. However, even after running the purifier for over an hour, the smell still lingered. I made a second complaint, but unfortunately, the issue was never fully resolved during my stay. It’s extremely frustrating and uncomfortable to stay in a room that does not meet the standards promised. I hope the management takes this seriously and enforces stricter policies to ensure that non-smoking rooms are truly smoke-free. This experience definitely affected the quality of my stay. Will never come back again.