Embassy Suites by Hilton Nashville Airport

1st if you are wanting to stay there you should know now only will you pay the amount of your stay but they will also charge you $21 dollars a night to park your car.. that os not something they tell you they also charge a 50 dollar deposit which they take for the parking charge! Also if you get a room that say there are 2 queen beds they are not queen beds they are full size , there is construction going on so half the place has no flooring and plastic tarps up everywhere. The breakfast we had was ok the choices of food where great but didnt taste great ,bacon taste like oil , the gravy had lumpsand clumps of power in it,the pancakes where smashed together and orange juice was clear with pulp . The beds were comfortable, but pillows were flat ,I had also paid for 2 queen beds and they were not queen. I had also found 2 baby roachs in the bathroom at night . And there was something splattered on the curtains and stains on the white sheets .Over all I would not stay here again and felt compelled to write a review to let people know of the hidden fees they do not tell you about until you receive your invoice after check out I thinks horrible they charge there customers staying with them to have to pay extra to have your car parked there... its all about taking your money and not hospitality

My sister and have booked this hotel for years when we come into town for CMA festival. We have always been pleased with our stay. This past last visit, I arrive a bit earlier than scheduled check in time and Jonathan O. could hear how exhausted I was and he was so kind and thoughtful. I can say enough about his customers skills!! Of course the omelettes are delicious along with all the other breakfast items. I loved my stay as always and will book again next year. Again, thanks Johnathan O. for a wonder check in experience!!!

The support it gives the Anime Convention each year

Nothing

I always love the breakfast and the made to order omelets

Always and still will be the pillows.... please change the pillows they are too flat and are not comfortable

The lobby, bar, and restaurant.

THE BED. OH, MY GOSH! It was horrible on my back and butt. I slept maybe a total of 7 hours in 3 days. It was awful. We will never stay here for that reason alone. Also, the AC was weird and wouldn’t get the room cold. And the lamp on the bedside table’s plug-ins didn’t work to charge phones or anything.

The breakfast At

I’m assuming construction or something was going on. Didn’t bother me thou

Staffing and cleanliness.

The tub had a very slow draining

Staff was so kind. Shuttle was on time and the driver was very helpful and courteous. Reception was nice, could of had a bit more in the selection to snack on. The sever was so kind.

I thought the mattress was worn and sagging a bit while laying on it. I still was able to sleep ok..

This is a hard no. Hilton should be embarrassed. The front desk staff was nowhere to be found. The room? Check my pics.