Naama Waves Hotel

We was rest with a large family in this hotel in September 2025. It was the best vacation. We felt at home in this hotel. The rooms are large, comfortable and very cozy. The service staff is very attentive, helpful and friendly. Every day the guys greeted us with smiles. The best animation Abdo and Nastya work here. Guys, thank you very much for your warm attention to tourists. You charge us with kindness and fun with your energy. We were glad to be surrounded by you. It was always fun with you, you create an incredible atmosphere together. Thank you for a great vacation, we will come back to you many more times❤️❤️❤️

I was there for 7 days it was a good vacation we enjoyed there actually food was so good and also the stuff was so helpful animation was active and always there I recommend this hotel

It was a nice vacation we enjoyed there really the hospitality was so good and all the stuff was so nice animation team also was good there was activities everyday near the pool and also show every night thanks for make our vacation better

Beautiful room two king size beds for me and my daughter and room off that for my grandchildren. With their own bathroom. The staff were amazing. Sunbeds and towels brought to us so no queuing. Excellent waiter service. Didn’t have to go to the bar as our drinks were replenished straightaway. 100% lifeguard attendance round pool. Beauty treatments good and hairdressers. Would go there again in a heartbeat.

Absolutely gutted, advised 10 days before we we due to fly on, that the wave pool would be shut for maintenance, so as we were a party of 6 going there wasn't other availability for other hotels in that area at that price! So we went. However what we found, was that the "maintenance work" they were doing on the wave pool was in fact burning all the old paint etc off. And this was just outside our room! Therefore we couldn't open our patio doors as the room stank of burning paint. We complained to the rep about who did nothing and to easy jet who also did nothing. All they said was that we knew about the pool closure. Sorry to say but apart from the Absolutely amazing hotel staff, waiters, barmen, pool men and cleaners, this holiday was rubbish. That's why it got 1*

Just arrived Home from a lovely week away. The room we had for 2 adults and two children. The children had a separate room and bathroom which was great the beds were comfy and massive queen sized. Staff were lovely 😍 Pool supervisor helped me few times with my sons frequent nose bleeds. The life guards took this very seriously, saw them get children out that didn't have arm bands or a parent by the pool. They were the same at the wave pool constantly watching and blowing whistle keeping all safe. The boys loved the slides which again were manned at the top and the bottom. Sun beds were set up each day with our towels and the pool bar staff came around constantly asking if we wanted a drink. The only problem we encountered were allot of Russians that were not so gracious in queuing and quite rude to us and Staff. Food was good but my children struggled to find something. The evening BBQ meats were lovely and I preferred those nights of the fresh meats and salad bar. Breakfast was good pancakes freshly made and waffles. Fresh omelette and plenty of breads. I could always find something. Sports bar showed the football so boys happy in their and pool tables at the back they could hire for 1 hour and pay 100 EGP (approx £1.50) The shop on site had crisps and chocolate ect.. that was fairly priced and the restaurants next door good for afternoon lunch that u could grab takeaway to the pool. That was burgers, nuggets or sandwiches. Pizzas on day brought out to the pool area freshly cooked and had a cocktail/mocktail bar pop up one day too. Able to have the room late check out due to not leaving until 6pm manager didn't charge either. Staff were truly amazing and the cleaning staff also were lovely and kept room fresh and clean with a few days of Swans and flowers when we came back. Beach was a bit of a trek away as its located at the sister hotel across the road. Very small square and the sea was sectioned off for each hotel. Shops and restaurant very close and 10 min walk to Geneva shopping mall. Hotel is in a good location. We had an amazing time and felt very rested. The spa had a lovely lady Chardia who did me a lovely relaxing facial and gave me a lovely hair wash and blow dry on the last day. My hair look great so worth doing. Thank you Namma waves for a lovely holiday. Inshallah see you all again 🙏🏽 ❤️

It’s not first time in this hotel I consider my home. The hotel is located on 2 lines, but you can’t use the other one without permission from reception . Room super clean , all staff very friendly , some of them not speak English well but still do all effort to help us . Food need to improve this time not good might be good for Russian people, we know hotel great my be for Russian not for all English people. I saw animation team spoke only with Russian before spoke with all guest I mentioned all positive and negative comment because it’s my second home

The hotel was more a 3 stars in my eyes, the room was spacious but the cleanliness wasn’t up to par for a 5* hotel. The catering staff wasn’t helpful at all. We had to wear a band around our wrists there was 3 different types of bands, gold, mixed colour that was red white and blue and a black band, when I asked about the bands what they meant they said in Brocken English English vip, I thought nothing more but as the days went by I found out the bands are a category not a vip at all, gold bands is to identify you as English, the multi coloured one meant Russian, and the black was Arabic nothing more. On day two we where told if you want to get better treatment you have to tip the staff for better service and then latter that day we had a Egyptian lifeguard come to us asking a tip as he’s going on holiday I found to be really cheeky. The hotel brochure is deceitful as the wave pool isn’t on all the time is switched on and off if left on for more than they say the manager is shouting at the lifeguard to switch it off. The slide is open from 11ish to lunchtime and the closed till 3 and then closed at 5. The beach is a good 20ish walk to get to and it’s very small and dirty. We kept getting harassed by the spa people asking us to choose what we would like for treatment and kindly declined but he proceeded to try talk us into it. The food buffet wasn’t mainly for the Russian people, there was not a lot of different food there the English people could eat apart from rice chips and spaghetti. There was a lady there that told us that she was allergic to sea food and catering staff was cooking sea food outside on the bbq. One of the staff members that could talk a little English said that they where required to learn Russian so when we asked for something we were told sorry no English but when the Russian asked them something the where able to have a full blown conversation. There was absolutely no entertainment for adults or children during the day or night. The kids and ourselves were very bored after 3 days. At one point we couldn’t wait to get back home that’s how bad it was not to mention the duty looks we got from the Russians and how arrogant they where towards us we will never be returning back to Egypt again

Definitely not a 5* but the staff are fantastic Pros: Room was plenty big enough for a family of 4, 2 big beds, a shower and a bath, cleaned daily and to a good standard. 3 pools to splash about in and 1 that was for the slides. No need to rush down at silly o'clock as the staff made sure you got a sunbed. Slides open at 10.30-12.30 then 3-5. Wave pool had waves on the hour from 10am. If you tipped the bar staff, we did £5, and we didn't have to keep going to the bar, drinks arrived even when we didn't ask! 1pm the English restaurant opened for burgers, nuggets etc and this was our life saver! It's next to the supermarket by the lobby. The mermaid bar served ice cream at 2pm and this is where we would end up most nights for a drink. Air con in all inside areas was lovely and we kept our room air con on by putting in a store loyalty card in the switch. The fix price shop in town is extremely cheap for snacks, drinks for your fridge and souvenirs. Cons: The food. Breakfast was ok, freshly cooked omelettes or fried eggs, breads, beef sausage, coffee were all nice, but chips were served breakfast and lunch. Not ever at dinner. It's an odd mix of food and very much aimed at Russians. (Who are the rudest people i have ever come across) we had to eat out at least 5 times of our 11 night holiday as the food was not good at all. Only vodka, brandy, whisky and gin available and not of good quality. The only diet drink was coke zero and that ran out quite quickly. We didn't touch the salads but still had a bout of Egypt belly at least one time each. This could have been because it was so very hot (41⁰), even at night(37⁰), and the pools were like a bath. Only 2 days we had a cold pool in the morning. The ice is fine to have but the water is literally only good to wash with. Do not brush your teeth with tap water. Yes you get hassled in the town but just ignore and keep walking. I can't give it more than a 3 star rating because of the food.

Very poor entertainment nothing in the evenings especially for English people.. We went for a week that was a enough. We were ready to come home. Cater more for other countries than UK..Food not very good same every day cater again for other countries. Breakfast very poor. Room wasn't very clean. We wouldn't be going back . We were asked by a man that worked by the pool asked for a tip. Only been there for two days. I thought very cheeky.