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8.3 / 10 Guest Rating

Pullman Melbourne City Centre

265 Little Bourke Street, Melbourne, au

Pullman Melbourne City Centre - main view

About the Property

Prime CBD Location
Located in the heart of Melbourne's CBD, Pullman Melbourne on Swanston offers easy access to Bourke Street Mall and its array of shops, restaurants, and cafes.

Dining Experience
Indulge in a culinary journey at Eva's Restaurant & Bar for all-day dining or savor woodfired pizzas and local beverages at Blossom Rooftop Bar, boasting stunning views of Melbourne city.

Modern Amenities
Relax in style in our spacious and contemporary guest rooms equipped with top-notch amenities such as a 55-inch TV, FOXTEL Business, Nespresso machine, GHD straightener, and BOSE wireless sound system.

Immerse yourself in the vibrant city life with attractions like Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre just a short tram or vehicle ride away. Book your stay now for an unforgettable Melbourne experience at Pullman Melbourne on Swanston.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the credit card used to make the reservation and a photo identification will be required on arrival. The name on the credit card and photo identification must match the guest's name on the booking. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Superior Room - Club Lounge Access - Photo 1
King Superior Room - Club Lounge Access - Photo 2
King Superior Room - Club Lounge Access - Photo 3
King Superior Room - Club Lounge Access - Photo 4
King Superior Room - Club Lounge Access - Photo 5
King Superior Room - Club Lounge Access - Photo 6
King Superior Room - Club Lounge Access - Photo 7
King Superior Room - Club Lounge Access - Photo 8
King Superior Room - Club Lounge Access - Photo 9
King Superior Room - Club Lounge Access - Photo 10
1/10

King Superior Room - Club Lounge Access

Offering a luxurious king bed, the contemporary Superior Room is spacious and provides a 55-inch Smart TV, rainfall shower, Bose wireless speakers and complimentary WiFi. Enjoy exclusive Club Lounge access on level 15, with breakfast and early evening drinks and canapés.

36 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior King Room with Lounge Access

Non-refundable
Room Only
20% OFF$409.19

$327.35

Includes taxes & fees

Superior King Room with Lounge Access

Non-refundable
Breakfast Included
20% OFF$463.75

$371

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
1/7

Deluxe King Room

This newly refurbished room features an open-plan bedroom with a King bed and a separate living area, with a corner window overlooking Swanston Street. The room is fitted with a Smart TV, Nespresso coffee machine, towel warmer, mini bar and complimentary WiFi.

40 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room 1 King Bed

Non-refundable
Room Only
20% OFF$242.05

$193.64

Includes taxes & fees

Deluxe Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$293.91

$235.13

Includes taxes & fees
Superior Queen Room with Two Queen Beds - Photo 1
Superior Queen Room with Two Queen Beds - Photo 2
Superior Queen Room with Two Queen Beds - Photo 3
Superior Queen Room with Two Queen Beds - Photo 4
Superior Queen Room with Two Queen Beds - Photo 5
Superior Queen Room with Two Queen Beds - Photo 6
Superior Queen Room with Two Queen Beds - Photo 7
Superior Queen Room with Two Queen Beds - Photo 8
1/8

Superior Queen Room with Two Queen Beds

This newly refurbished room has a contemporary design inspired by Melbourne. The twin room is fitted with 2 queen size beds along with other amenities. The room is fitted with 55-inch smart TVs with movie and cable channels. The room has a workstation, Bose wireless speakers, rainfall shower and tea & coffee making facilities.

36 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room 2 Queen Beds

Non-refundable
Room Only
20% OFF$233.4

$186.72

Includes taxes & fees

Superior Room 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$285.28

$228.22

Includes taxes & fees
Classic Queen Room - Photo 1
Classic Queen Room - Photo 2
Classic Queen Room - Photo 3
Classic Queen Room - Photo 4
Classic Queen Room - Photo 5
Classic Queen Room - Photo 6
Classic Queen Room - Photo 7
Classic Queen Room - Photo 8
1/8

Classic Queen Room

This newly refurbished room features contemporary design inspired by Melbourne.The unit is fitted with a queen bed. The room is fitted with 55-inch smart TVs with movies, cable channels and complimentary WiFi is provided throughout the hotel.

33 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Classic Room 1 Queen Bed, Accessible Bathroom

Non-refundable
Room Only
20% OFF$207.48

$165.98

Includes taxes & fees

Classic Queen Bed

Non-refundable
Breakfast Included
20% OFF$259.33

$207.46

Includes taxes & fees
Premium Executive King Room - Photo 1
Premium Executive King Room - Photo 2
Premium Executive King Room - Photo 3
Premium Executive King Room - Photo 4
Premium Executive King Room - Photo 5
Premium Executive King Room - Photo 6
Premium Executive King Room - Photo 7
Premium Executive King Room - Photo 8
Premium Executive King Room - Photo 9
Premium Executive King Room - Photo 10
1/10

Premium Executive King Room

A spacious room offering a living area with a dining table, 65-inch Smart TV with FOXTEL and Chromecast in the living room and 55-inch in the bedroom, separate bedroom & ensuite with a free-standing bath & rainfall shower, luxe amenities, GHD straightener, Complimentary Nespresso coffee machine, BOSE sound & complimentary WIFI.

48 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Executive Room 1 King Bed

Non-refundable
Room Only
20% OFF$285.28

$228.22

Includes taxes & fees

Premium Executive Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$337.13

$269.7

Includes taxes & fees
Premium Deluxe King Room - Photo 1
Premium Deluxe King Room - Photo 2
Premium Deluxe King Room - Photo 3
Premium Deluxe King Room - Photo 4
Premium Deluxe King Room - Photo 5
Premium Deluxe King Room - Photo 6
Premium Deluxe King Room - Photo 7
Premium Deluxe King Room - Photo 8
1/8

Premium Deluxe King Room

This newly refurbished room features an open-plan bedroom with a king bed and separate living area with corner window overlooking Swanston Street. The room is fitted with a Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, Bose wireless speaker, GHD straightener, towel warmer, mini-bar and complimentary WiFi.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premium Deluxe Room 1 King Bed

Non-refundable
Room Only
20% OFF$259.33

$207.46

Includes taxes & fees

Premium Deluxe Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$311.21

$248.97

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
Superior King Room - Photo 5
Superior King Room - Photo 6
Superior King Room - Photo 7
Superior King Room - Photo 8
1/8

Superior King Room

Offering a luxurious king bed, the contemporary Superior Room is spacious and provides a 55-inch Smart TV with FOXTEL and Chromecast, Complimentary Nespresso coffee machine, GHD straightener, rainfall shower, Bose wireless speakers and complimentary WiFi.

36 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room 1 King Bed

Non-refundable
Room Only
20% OFF$216.13

$172.9

Includes taxes & fees

Superior Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$267.98

$214.38

Includes taxes & fees

Guest Reviews

8.3
Excellent1330 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service8.6
Location9.1
Room Quality8.2
Amenities8.6
Value for Money8.0
Food and Beverage7.9
Overall Experience8.0

Select topics to read reviews

T
TimauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Conference accom"

7.0

The gym and sauna

The wheelchair accessible room

Helpful?
N
NoulaSaysSoauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Very Good"

7.0
Helpful?
S
sueauAU
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Great location and views, but save your money for a room that makes you feel spoilt and special."

4.0

Location was excellent. Only 1 block from the Mall and so central to everything else in the city. The view from our room was spectacular especially at night with the city lights.

The room was very tired and looked scruffy, with paint peeling off the towel stand, the skirting boards and wallpaper scuffed and marked, the paint beginning to peel off the ceiling above the shower. The water pressure in the shower was terrible. Almost a dribble. Very disappointing. And the service when we were trying to check out and get our bags to our car was terrible. Not enough staff and just not available. For the hundreds of dollars we spent on the two nights, I was very disappointed. It was for our wedding anniversary and we certainly didn't feel like it was a special place to stay.

Helpful?
G
GandhiauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0

excellent

nothing to complain

Helpful?
K
KathyauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0

How close it is to the shops

The room had a joining door for those who book two rooms. We could hear the children in the next room like they were in our room.

Helpful?
A
AmandaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

The central location of the Pullman is great, I always stay here when in Melbourne. The Pullman is clean, staff are friendly, amenities are great and the rooms are clean, comfortable and soundproof which is great.

Helpful?
R
RobynauAU
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Great place to stay if you are shopping over a weekend in Melbourne and central for tram options north south east and we"

8.0

Location is everything. Rooms were well appointed.

Television reception sucked big time. Rooftop bar not open on a Sunday on a long weekend.

Helpful?
P
PeterauAU
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"When we booked in wnewish ‘Green’ option where you opted to not have your room made up or"

6.0

Location and the facilities

No house cleaning at all. No complimentary water in rooms. The TV didn’t work. No compensation for this and the hotel was 5 star!?

Helpful?
瑋珍twTW
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0
Helpful?
M
MyraauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Excellent"

8.0
Helpful?