Extended Stay America Suites Louisville Dutchman

I was hesitant to book this place due to some of the poor reviews, but the price was too attractive not to so we took the gamble! We stayed here during our time in Kentucky while we went to the Bourbon and Beyond music festival and honeslty overall, it was great. Pros: The lady at the front desk (red hair) was super freindly and informative. The price was amazing, we stayed 5 nights. The rooms were ICE cold, which was fantastic because we went during a heat wave. The area felt safe, and overall, quiet. The room qas a good size for just the two of us and came with a full size fridge and stove top. Cons: The room upon arrival was not the cleanest... you could tell it was lightly cleaned but not a job well done. There was some dust around the tv area, a dirty Q-Tip under the bed, and there were strands of hair from a previous guest left in the shower. This was all a quick fix, i always bring my own cleaning supplies when i travel to hotels for my own personal peace of mind, so i just cleaned it all myself anyways and was not a big deal. Just worth a mention. The room itself after i cleaned it was great and overall i am happy we stayed here. I would stay here again forsure! Ps: Alot of reviews mentioned bugs and i did not see any bugs whatsoever. The only issue really was the cleanliness. But like i said , a quick clean yourself and its honestly fine. Well worth the price and the stay! Not a huge deal at all.

Had I known that Extended Stay America had exterior corridors and doors to access the rooms I would not have booked my two day reservation through Expedia. It’s an unsafe choice for someone traveling alone. Next time I will look more closely at the photos of the property. I contacted Expedia to see if I could cancel the second day. Expedia contacted the Extended Stay manager and he/she denied my request to check out a day early, with Expedia’s approval!!! The room’s large window was located on the wall facing the exterior corridor. That made it such that you wouldn’t want to open the draperies day or night especially on the ground floor where my room was. There were no sheer curtains to let light in and maintain some privacy during the day. This made for an extremely dark room even on a sunny day. In addition the lighting was insufficient with one lamp’s light bulb burned out. Front desk said it couldn’t be replaced until the next day, at which time I would be out of the room - no safe to put a few valuables, so I declined. Will never book at an Extended Stay American again despite the rate.

Broken stove top and recliner.

No soft drink machine otherwise very good.

It was close to Bowman Field where I was working. I left 4 days early, and didnt get reimbursed?

Rented a handicap accessible room for my son after surgery. Room was ok but rather small for two people. We did not use any services so no interaction with staff other than check-in and check-out.

Very good place to stay for an overnight stay. I basically went in slept, and left early the next morning. The room vas very clean which matters most. Had a free breakfast and left. If you’re looking for a good place to sleep this place works, if you’re staying for multiple days it’s a little lacking in comfort items.

Great stay, clean room no issues, expect sometimes my key card would not work, but i got the help i needed to remedy the situation

One of the best hotel stays my son and I had on an across the Country Father/Son Roadtrip. Full nice kitchenette, super spacious and comfy room, great staff, excellent location. I would highly recommend for any type stay for near Louisville.

Ease of checking in, comfort and cleanliness of the room