Extended Stay America Suites - Nashville - Brentwood - South

The safety latch lock on my door was broken. Free breakfast was a packet of dry oatmeal and coffee.

I did not like anything The people and employees are racist

The staff was nice. We were treated like criminals as soon as we arrived on the property.

We like how convenient the location was

Too many stairs up to the third floor but that is common

Area

This was by far the worst hotel experience I’ve ever had. The place was filthy, not cleaned, and full of roaches. The first room they gave me was disgusting, the second wasn’t any better, and by the third room, I was completely done. I should’ve left right then and there. The chair was broken, the floors were dirty, and it looked like the rooms hadn’t been properly cleaned in a long time. I can’t believe they even rent rooms out in this condition. I wouldn’t recommend this place to my worst enemy. It’s nasty, unsafe, and poorly managed. Save yourself the headache and stay anywhere else.

Yes and they are nice

They let me check in early

The bathroom sink was dirty. The tv only worked on certain channels I couldn't watch what I wanted. There is just a little office for check-ins there wasn't any breakfast coffee etc I got a suite so I expected to be a little bit nicer than normal and it wasn't I had a stove microwave and fridge I'm not sure if that's what made it a suite. There could have been one or two plates and some cutlery but that was the case but there wasn't.

I was attending a family wedding in Brentwood and the location was good

Nothing