Marriott St. Louis West

It was near where we needed to be. There were soccer teams staying on our floor with chaperones in the hallway talking. The walls are so thin that I could hear full conversations and our neighbors sneezing. It’s past time for a serious overhaul of this property.

The breakfast was very mediocre, even if it had been complimentary, which at 19.95, it was not.

Good stay

We have stayed here multiple times for 20 years. Room was fine. Stayed 4 nights and room was cleaned once. No privacy signs, they just don't clean rooms any more. Concierge lounge food was fair. Buffet breakfast food was okay, but service was non existent. One guy was doing everything, maybe even cooking. Desperately need more staff.

The property was excellent, the people at reception were friendly and efficient. What was lacking was housekeeping. I recently stayed for four days and only had the room partially cleaned after asking for two days to have housekeeping. Finally, on the third day, the person appeared after asking the desk person again. The air conditioner had to be fixed twice, but finally worked.

This location seems a little bit out-of-the-way, possibly for some of us? But totally worth it! Beautiful easy parking area & beautiful entrance! If you can get a room with a view their pond or lake whatever it is back there with a bridge is gorgeous! Hallway carpet is bright and cheerful. Nice bar and restaurant although check their hours at the restaurant. Breakfast buffet $ is worth it in my opinion. Beds are extremely comfortable. Shower pressure was fantastic. Had a few issues here and there that were addressed right away (room service menu was on the TV but my TV wasn’t working-they fixed it promptly.) front desk was fabulous. Any questions I had were answered immediately. Any needs I had were met right away (late check out no problem). Hallways were very warm was a little disappointing, but not a huge deal. Elevators were fast. Highly recommend.

unfortunately they had an A/C problem with the water system and it created a soaked carpet problem some 3x3 foot area. After the first day they addressed the problem it dropped back to just damp carpet. On the great side, my wife loved the bed. She felt very comfortable.

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