Sheraton Grand Chicago Riverwalk

Check-in & Out

Property Notes

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details. Guests must be at least 21 years of age to check-in. Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information. Refrigerators may also be available on request for an additional fee. A Daily Destination Fee of $25 plus tax (17.4%) be added to the room rate, which includes the following: • Daily Enhanced Internet • Daily F&B Credit of $25 • 2 passes daily admission to the Chicago Architectural Center • 2 passes daily admission to the Chicago Sports museum Destination Fees will be charged at the hotel. For pre-paid reservations, only the prepayment for room and tax will be charged upon booking and the destination fee plus taxes will be due at the hotel after check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.