Extended Stay America Select Suites - Greensboro - Wendover Ave - Big Tree Way

Nothing

The staff could be more attentive; parking is almost always an issue. Not the best Hilton we’ve been to! Not horrible, just not the best.

Location

Dark parking lot, room was not clean. Linens had hair all over them. Bed was awful

When first walking into our room, we discovered only ¼ of the lights worked in our room and the bathroom sink had the stopper pushed down and had nasty looking water filling the sink about midway and was unable to release the stopper due to it being broke. When addressing the issue with the front desk, we were moved to a different room. When walking into the 2nd room, the floor was completely filthy and looked as though it hadn't been swept or mopped in probably a month. Upon opening the freezer, a baby roach was found, and when my husband simply sat on the bed, the head board fell from the wall hitting him. It was a terrible experience. I went back to the front desk to inform them that we would not be staying and explained the reasons as to why and requested a full refund. Was a little annoyed at the fact that when paying, it instantly removes the funds from our bank account, however when being refunded it takes up to 10 business days, which then put us in a bind considering we needed that money to pay for a room at a cleaner establishment.

Nothing

Roaches in tub , feces in parking lot , rude front desk agent

Bathroom light was out the whole 2 weeks I was there. I reported it

Overall bad place to stay