Garner Hotel Murfreesboro West by IHG

That they had a designated dog facility around back and, were very welcoming to our precious puppy.

The bathroom could have used a refreshing and more attention to detail or lack there of.

We were nervous based on the previous reviews, but we had a great experience. The renovation made it feel clean and refreshed. Our door was a bit hard to close/open, but overall it was a nice stay. We chose this hotel due to the option of a two double beds and 2 pull out couches in one room for our family. Our boys loved the two large TVs in the room.

A microwave in the room would have been nice.

Clean and friendly

The lobby was well maintained and the room was fairly clean.

Did not realized the site was under renovation, no signage, only one elevator worked and that elevator was filthy. The elevator stopped on every floor when it descended and we were on the fourth floor and it was annoying to use and wait for the elevator. Tools and equipment were everywhere. The lobby and breakfast areas were clean and well maintained, But the breakfast was very limited. The room was okay, shower was not very clean. obvious that they are updating, but not the quality we expect from IHG properties.

The only thing I liked was the bed was comfy

Everything the hotel was under construction, elevator was slow, breakfast was only eggs or oats, the toilet in our bathroom was not set level. Had shampoo, conditioner, and body wash bottles but we're empty.

I checked in and then left. The elevator wasn’t working not that big of deal. The bottom of the bath tub was rusty , the toilet wouldn’t flush the closet door fell off on my hand and also had someone’s clothing hanging in it. I was in town for a funeral for a 21 year old family member. I would love to have a refund. The place is not ready for guest.

The property is about to undergo a much needed renovation.

The staff was super friendly and the rooms were clean. Obviously there were renovations going on, which meant it was a bit of an unusual stay, but it was tolerable all things considered. Only things I wasn't super thrilled about were the lack of cable television (I had to cast YouTube TV using the free wifi) and that the elevator felt very sketchy, almost like it was about to break. Overall, a good stay, but I hope it will be better after renovations are complete.