Garner Hotel Murfreesboro West by IHG

Helpful and friendly staff.

No working phones in the rooms. Parking was terrible.

We did not have the opportunity to take breakfast.

The pool was closed.

The staff was really nice and the rooms were clean.

The paint on the windowsill was cracking. The pool was out of order and green. The breakfast was nasty.

Honestly we didn't like much here. I am giving it credit for bedding that smelled okay, it being quiet, and location to the highway.

This places has a LOT of issues. Online it stated we would have a sofa bed for our child. However there are NO sofa beds on property. The place is also VERY rundown with cracks, scuffs, overall dirtiness, and mold smell from the air conditioner. Not to mention a pool that looks like a swamp and everything out of order like the washer/dryer. We paid extra for this hotel so we could have free breakfast but were met with a sign saying that the cook was sick which was gross and off-putting so we skipped eating. I would not stay here and instead book the Best Western in Murfreesboro that we typically choose to stay at. Go elsewhere is my honest opinion.

Nothing

Everything

First the good. The room was very clean, and the A/C worked like a beast. The downside of the room was that the toilet seat looked like it was chewed on by a rodent and the shower drain seemed to be plugged. I asked the maid to contact maintenance but over 3 days they just couldn't seem to get around to it. Likewise, all three days one of the elevators didn't work nor did the guest laundry services. The breakfast offered was good however, somehow the biscuits were about to make it out on time, but the sausage gravy couldn't seem to get there. The elevator carpet was nasty with dirt. I would opt for other locations in the area as you have lots of choices and price ranges.

Wonderful breakfast

Trash found under bed and under sofa. Pool was broken, but there was no mention of that online. Air conditioning was not working well.

The breakfast was good.

As soon as you walked in water was pouring from the ceiling. You could tell this was an old hotel. The paint and wallpaper were peeling off the walls, the elevators were dingy, our room was very wet/humid feeling so that made it uncomfortable. The staff was super friendly, they gave us the wrong room but quickly fixed it. Hotel just needs some revamping.