Marriott Savannah Riverfront

Staff was very friendly and helpful

N/A

Nice hotel, the pool was an afterthought and a huge miss. We never used it because it was lucky atmosphere and could not eat and drink out there.

As a frequent Marriott guest and business traveler, I chose this hotel for my family’s vacation because of its convenient location within walking distance of the River Street shops, restaurants, and waterfront. This trip was especially meaningful because we were celebrating my 50th birthday. There were definitely some positives. The location is excellent, the outdoor seating and gathering areas are beautiful, the pool was enjoyable, and both hotel restaurants were outstanding. Breakfast was excellent, and our waitress provided wonderful service. Dinner was equally impressive, and our waiter was fantastic. Unfortunately, the hotel itself was disappointing. The guest room felt dirty, dated and in need of renovation. The dresser drawers were extremely difficult to open and close, and the room lacked amenities I typically expect at this price point. Windows were filthy and light fixtures dusty. There was no complimentary morning coffee/tea or continental breakfast option. The biggest concern was security. Our rental car was broken into in the parking lot on our first night. When we reported it, we were told that camera footage could not be reviewed without a police report. While I understand procedures may be in place, the experience left us feeling unsupported. Housekeeping was also inconsistent. Trash cans in the bedroom area were not emptied, only the bathroom trash was removed. We were not provided additional toilet paper, and the floors were clearly not vacuumed, as debris remained in the same spots for several days. Overall, while the location, restaurants, pool, and outdoor spaces were excellent, the condition of the rooms, housekeeping standards, and security concerns would prevent me from staying here again. I would not recommend this property until significant updates and service improvements are made.

The location was great. The hotel was beautiful. I had a wonderful balcony, but unfortunately it was overlooking the air conditioning on the rooftop. Impeccable staff service everywhere in the hotel. The food was good now onto the pool. What a sad little site that was. The gate wasn’t locked and anyone has got access to it. The water was murky, and the inside of the pool was not clean. The pool looked like an afterthought. The pictures on the hotel website of the pool look nothing like the pool.

Su cercanía al lugar escogido, la limpieza

El cobro de parqueadero exagerado US$ 45 por noche cuando estoy eligiendo hospedarme en sus instalaciones , y no tienen opción de desayuno incluido