The Westin San Diego Gaslamp Quarter

Was here for nine days for two back-to-back tradeshows. The experience I had was top-tier. Starting with the rooms, phenomenal. Very spacious with a place to sit and work near the window. Small pet peeves: Bathroom was not a walk-in. It also drives me crazy when the TV would just cut off on its own. Hate that, especially when I’m trying to watch a game. Again, these things are personal preference and shouldn’t detract from a five-star rating. Main reason being: The service was excellent! Everyone from top to bottom damn near broke their necks to ensure guests were happy. Marjorie (spelling?) at the front desk got me checked in extremely quickly and was pleasant to speak with. I got coffee everyday from the shop near the front desk and Selena just knew how to put a smile on peoples’ faces. Our interactions were brief but always pleasant. Adam was awesome at the bar, but Erica and Kayla were absolute rockstars. I never felt unseen around them. Quick, personable, and crazy good drink-makers. Last but certainly not least, the manager Cynthia was a straight up beast. I don’t know if I’ve ever seen someone just be everywhere at once like that. Top-tier. So glad I picked this hotel!

I come in for coffees or other drinks several times per week and every time I do Selena always makes the best drinks and provides amazing service. She always has such a wonderful demeanor and is extremely pleasant and always offering to see what she can do to make my day better Thank you so much Selena!!!

Proximity to restaurants/bars etc

NA

I had gotten tickets to see Henry Cho as an early, (surprise), birthday present for my husband. Even though we live in Pacific Beach, which is about 20 minutes away, I thought it would be nice to stay Downtown for the evening. There are many really nice hotels in the area, (the show was at the Balboa Theater). I researched the hotels and restaurants in the area, but kept coming back to the Westin. I am so glad we chose it! We are Platinum Marriott Members, but opted to pay instead of using Points. We stayed in a Premium King room, upper floor. The view was wonderful. There were two windows on either side of the main window, which opened just enough to enjoy the cool temps of the evening. The bed was super comfortable and the pillows had just the right amount of firmness & softness. The room was spacious, which we appreciated. We ran the air conditioning throughout the night and it wasn't too noisy. We had dinner at the restaurant, which in itself was a wonderful experience. Having lived in the Pacific Northwest for a while, I am hesitant to order Salmon in San Diego. Our Waiter convinced me, and it was the best Salmon I've had since leaving Portland. The broccolini was cooked perfectly and not over salted. The baby potatoes had no blemishes. Breakfast was even better. We opted for the Eggs Benedict which had a citrus hollandaise sauce. So delicious! We will be back for the food and perhaps to stay, enjoy Downtown and another show.

They put us in an ada room and there was a ramp which we could’ve hurt ourselves. You can’t park which forced us to valet which was not disclosed won’t be staying here again

Clean room, friendly staff

The hotel employees were all great and very friendly and they accommodated an early check in for us at 12pm instead 4pm! The rooms were great and very clean. I highly recommend

Clean room, very alert helpful staff, decent price when planned ahead..