The Westin Resort Guam

Stayed at the Westin during a business trip to Guam and very glad I did. Some of my colleagues went with nearby hotel and decided to go with the Westin on future trips. The location is great, right on the beach and near lots of shopping. And for business, it's very close to the main road to get you to around the island. My room was very pleasant. Plenty of room, comfortable bed, nice desk and fast wifi for working on my laptop. It was always perfectly clean. The fitness room is has plenty of new equipment and nice views. I especially like the food offered. Both the Taste restaurant's buffet breakfast and the Westin Club are amazing. Good food, drinks, not over crowded, great staff. If your reservation doesn't included breakfast or the club, they are both worth it. I like Westin in general, but this one feels especially nice. Others could learn from it.

This hotel resembles what I would imagine a hotel would look like after a zombie apocalypse. It is worn out, ignored and generally looks like a dump. Hot tubs have plywood over them, most of the restaurants are permanently closed, as is the spa. It's walking distance to a lot of places on the main strip along the beach but the property itself is in terrible condition. The staff was wonderful and friendly but Westin is letting them down by letting the property fall into disarray.

good

i wrote 2 weeks before and nobody answered the emails and the facebook and instagram i went there to see for food was closed for a private event starlight starbucks nice beach access good like private the dusi next door better beach and more stores the elite area staff very friendly they know my opinion since nowdays customer service is important the gm and market director reached me few hours before arriving but was not going to take the risk of staying in a marriott without the marriott standars

The staff was friendly and efficient. The beach was beautiful and the breakfast was delicious!

We stayed for a few days at this property while my husband was on military orders in Guam, and we found it to have everything that we needed - shops, restaurants, nice pool, and a great beach. The laundry room was a plus to get our clothes washed before continuing on to Japan. The room was quiet and comfortable with a nice beach view, and the staff was very friendly. Parking is underground. We would certainly stay again if we came back to Guam!

The staff were very friendly. Room size was great. Housekeeping was good. Restaurant for breakfast was fine. Lots to choose from the buffet breakfast. Pools were good, beach was lovely. No complaints.

Great experience. Highly recommend.

Our flight to Guam was early and we (my wife and son) had to wait for the 3pm check in time. However, I am so glad Ms. Shiela Goto of the front desk was so pleasing and accommodating that she assisted us for an early check in. Our 4 night booking with the hotel was really worth the stay. We were also granted a late check out courtesy of Ms. Ella Juong. Kudos to The Westin Guam thru Ms. Goto and Juong. See you soon!

家族と滞在しました。2度目の滞在です。 ２部屋予約してましたが、到着時に１部屋しか準備ができていなかったので待ってました。予約していた部屋よりもグレードアップしてくださり、また、テレビがつかないなどありましたが全てとても丁寧に、かつ、対応も完璧でした。スタッフの方も親切で、安心して宿泊出来ました。立地もよく、食事や買い物も便利です。