Hampton Inn Memphis-Walnut Grove/Baptist East

Great for what we needed. Good clean hotel by the Semmes Murphy clinic. Felt safe in the area. Desk clerk was super nice. Room was clean. Bed was fair. Husband grabbed breakfast before we had to be at hospital. All in all it was a good stay and very good for anyone that has to be in area for hospital procedures.

Clean tidy friendly ,lovely staff,very helpful.

The sleeping area of the room was clean and comfortable, however our bathtub drained very slowly making it uncomfortable to use and the toilet was very loud and slow to flush.

100 dollars deposit pool closed breakfast was awesome nice room had to ask for refrigerator and microwave

I liked the location. It's close to several food places and gas stations. The grounds were well kept. The room was inviting. The bed was excellent!

There was no refrigerator in my room, and the shampoo and conditioner containers in the shower were empty. The front desk receptionist was not at the front desk when I arrived. I could hear someone in the room behind the front desk, but as there was no bell to alert them, I waited several minutes. Finally, I just yelled, "Hello?!" She popped her head around the corner and then apologetically and kindly assisted me. Later, I went back downstairs and saw another set of customers waiting at the empty front desk to check in.

Upon arrival nobody was at desk and none appeared for over 10 minutes. Personality was indifferent and it even felt borderline hostile. She did not offer the direction to the elevators and there was no sign on the wall to indicate it was around several corners. The room had mismatched lights on night stands. One night stand had was broken with no drawer. The bathroom was nice on first impression but it corners and sides under the sink counter was filthy and thick dust on the piping. We were there 3 days and 4 nights and was never offered clean towels, toilet paper or emptied the trash. We didn’t expect bed changing or vacuuming of the room, but basic necessities were important. Morning breakfast was typical hotel fare. This hotel is the closest to a major hospital and so the basic Hampton Inn quality seems very important, at least to us.