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8.6 / 10 Guest Rating

Condado Ocean Club - Adults Only

1045 Ashford Avenue, San Juan, pr

Condado Ocean Club - Adults Only - main view

About the Property

Luxurious Beachfront Accommodation
Condado Ocean Club offers a lavish 4-star experience in San Juan, boasting an array of top-notch amenities for a perfect getaway.

Relaxation and Recreation
Enjoy the outdoor swimming pool overlooking the beach, stay active at the fitness centre, or unwind on the terrace with stunning views of the ocean.

Modern Comfort and Convenience
Indulge in well-appointed rooms featuring city views, air conditioning, flat-screen TVs, and private bathrooms. With free WiFi, a restaurant, and room service, your every need is catered to.

Book your stay at Condado Ocean Club now for a truly unforgettable beachfront retreat.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

During check-in, an authorization of $100.00 per night for incidentals will be taken on the credit card in the presenter’s name. In the event that no charges have been made to the room, this authorization will be fully refunded at check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 2 Queen Beds (LAGUNA) - Photo 1
Premium Room, 2 Queen Beds (LAGUNA) - Photo 2
Premium Room, 2 Queen Beds (LAGUNA) - Photo 3
Premium Room, 2 Queen Beds (LAGUNA) - Photo 4
1/4

Premium Room, 2 Queen Beds (LAGUNA)

2 Queen Beds325-sq-foot room with bay views Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Braille signageNeed to Know - Limited housekeepingNon-Smoking

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Premium Room 2 Queen Beds (LAGUNA)

Non-refundable
Room Only
20% OFF$413.78

$331.02

Includes taxes & fees
Premium Room, 2 Queen Beds (OCEAN) - Photo 1
Premium Room, 2 Queen Beds (OCEAN) - Photo 2
Premium Room, 2 Queen Beds (OCEAN) - Photo 3
1/3

Premium Room, 2 Queen Beds (OCEAN)

2 Queen Beds325-sq-foot room with ocean views Entertainment - 55-inch flat-screen TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Braille signageNeed to Know - Limited housekeepingNon-Smoking

30 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Premium Room 2 Queen Beds (OCEAN)

Non-refundable
Room Only
20% OFF$520.48

$416.38

Includes taxes & fees

Guest Reviews

8.6
Excellent546 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the clean and spacious rooms.

Categories

Cleanliness8.5
Service9.0
Location9.1
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.0
Overall Experience8.6

Select topics to read reviews

M
Maria JoseclCL
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Muy bien"

8.0
Helpful?
C
C1009MUchristophero
Verified booking
Family
Standard Room
Stayed in Jun 12, 2026

"June Vacation"

10.0

Great vibe here! Drinks were delicious. Staff was so nice and helpful! Pool area was top notch.

Helpful?
2
27candicep
Verified booking
Couples
Standard Room
Stayed in Jun 11, 2026

"Decent"

6.0

Hotel was decent. Upgraded to ocean view. 3 out of the 4 nights food from other guest was constantly left by our door. Staff was informed multiple times took a while to get it cleaned up each time.

Helpful?
4
466tonyar
Verified booking
Family
Standard Room
Stayed in Jun 8, 2026

"Repeated Privacy Issues and Poor Guest Communication"

2.0

Upon check-in, our group was told that the resort fee included breakfast valued at $45 per day. Unfortunately, that turned out not to be true, which was very disappointing. My concerns continued throughout the stay. On the first day, a housekeeper attempted to enter my room despite my "Do Not Disturb" sign being displayed. When I came to the door, she apologized and left. Later in the stay, after spending the day at the pool, I returned to my room and found that my key card no longer worked. I had to go to the front desk to have it reprogrammed. When I returned to the room, I discovered that the TV settings had been altered, indicating that someone had entered my room while the "Do Not Disturb" sign was on the door. I went back to the front desk to ask what had happened. The employee told me I would need to speak with a manager. The first manager explained that maintenance had entered the room to update the TV. I asked why no one had contacted me beforehand so I could be present. He said he had just arrived and needed to investigate further. When I returned later, another manager told me that maintenance had performed software updates and that a notification had been sent to me through WhatsApp. However, I was never informed that WhatsApp would be used for hotel communications, and I do not even have WhatsApp installed. I showed the manager the only message I had received, which was a check-in message sent days earlier. What makes this even more frustrating is that before my arrival I received numerous emails promoting Pride Week events, yet somehow there was no effective communication regarding staff entering my room. Entering a guest's room while a "Do Not Disturb" sign is displayed without proper notification is unacceptable. Overall, there were too many surprises, too many communication failures, and a lack of follow-through from hotel staff. Based on my experience, I would not recommend this hotel.

Helpful?
N
NicoleusUS
Verified booking
extended_group
Standard Room
Stayed in May 29, 2026

"Excellent"

8.0

Pool was nice size and plenty of lounge chairs. View was amazing and easily accessible to the beach for beautiful photos.

The poolside service was not great as it took several times to re-order food because the server forgot to submit to kitchen. Often times we felt rudeness from pool side staff.

Helpful?
C
CarligbGB
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Beautiful but staff at the pool could have been attentive"

8.0

The pool area and rooms are perfect.

The bar staff at the pool even when there were three of them didn’t offer me a drink, clear plates or cups. If I’m paying a higher price I expect a higher service.

Helpful?
L
LeonardousUS
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
J
JacquelineusUS
Verified booking
family_with_children
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0
Helpful?
E
Expedition269288
Verified booking
Solo travel
Standard Room
Stayed in May 19, 2026

"Lovely hotel in a great location, but a few glitches"

6.0

Location was great. It’s a nice little boutique hotel with a classy feel. Food was good. Pool was nice. Beach felt like our own little private beach. Hotel staff was great. Very friendly and accommodating. The lower review is for a few things — all related to issues with room access. 1: the door handle for my bathroom was loose and I got locked in the bathroom of my hotel room. Maintenance did respond quickly and got me out quickly. 2) the battery for my room died and I couldn’t get access to my room. I was left waiting in the hallway for over 20 min (being told someone was coming right up in just a few minutes) and by the time I was able to get in and change, it was too late for me to gain access to the beach from the hotel. 3) the hotel was great and accommodated my late check out request for 12:30p. However, when I went back to my room just after 12, my key card no longer worked. If maintenance hadn’t been on the floor already, who knows how I would have had to wait potentially making the time right to get to the airport. 4) I was told I would be emailed my receipt but still have not received anything 8 hours later. 5) the view of the bay from my room window was beautiful. That’s the upgrade I paid for. However, with the bed on the chosen side of the wall, it left me looking at another building and completely missing the stunning view. Had the beds been on the opposite wall, I could have been waking to a beautiful bay view. Seems a waste and poor planning.

Helpful?
T
TeniseusUS
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Good"

4.0
Helpful?