The Byke Brightland Adventure Park & Resort

The food is very good and tasty. Breakfast, lunch, dinner everything was good with variety of options. The property is very nice with large space to walk and roam around, do photo shoots. Hotel had arranged fun activity during the stay which enhanced our overall experience.

The property is slightly far from the main market, nevertheless the property location does justice with lush green surroundings. The rooms could be maintained better, the towels initially provided were dirty, there were monkeys playing in the swimming pool making it not suitable for guests for usage.

The location was good, had good entertainment facilities, and staff very polite.

The quality of food was not good.. variety was ok but quality was issue.

Everything including the staff,service food and cleanliness was grt

Room were nice and clean.

Restaurant is operational only till 2pm and 8-10Pm

Brightland is beautifully built and has huge premises, decent rooms, beautiful gardens, and swings all around. The swimming pool looked clean, location is decent too. I understand that after 2 years of lockdown they are trying their best to recover and renovate.

But as of now NOV 2022 we faced few issues we could not ignore: 1. Breakfast was not upto the mark, we have had better. Who gives jalegbi fafda for breakfast over cornflakes and milk and juices? If they are aiming to cater to only Gujarati and Marwadi crowds they should advertise accordingly. Even our paid lunch was very sad, and cheap, but rather I would pay for à la carte. BDW there is no à la carte system, and an upgrade of breakfast or lunch or dinner is NOT possible. Its best to go out and eat rather. It feels like they want to cater to the senior crowd who are adamant on eating an extremely Indianised version only. 2. The washroom was so tiny, compared to the room which was so spacious. Plus no hot water, had to waste 3 buckets of water for a slight luck warm water which came only for 5 mins. When we asked they did not even care to bother offering a hot bucket of water. No exhaust fan in the bathroom, no window either. So no ventilation which means all the moisture and smell enter the room. The fittings though were branded, the shower did not work efficiently. 3. I had friends staying n other hotels, who paid half the price and got similar facilities. Not worth it. 4. Hotel voucher says checkout is 11Am. The hotel had a sign of checkout to be at 9 AM. 5. Even when the hotel had barely any checkin the next day they did not allow or a late checkout. 6. Hospitality isnt the best in Matheran overall, everyone - shopkeepers, Restaurants, hotels, etc - all are rude or blunt. They have a take-it-or-leave-it attitude which is off-putting, which even unfortunately Brightland had.

Nice location very peaceful, Enough open space with greenery / truly nature living feel Food is also good

Online booking confusion inspite of paying the amount During booking we entered 3 members for family 2 + one (above 12 yr.), and as per guideline we paid about 5200. on arrival at hotel your reception team asked to pay additional Rs about 1700, which was paid. this amount is not worth