DoubleTree by Hilton Phoenix Midtown

Outstanding place to stay with great staff and proximity to GCU campus!

Clean, room was nice, staff was friendly

The only downside was that we got stuck in the parking lot because our parking ticket wasn’t working. we ended up having to pay $15 for parking in order to get out, even though we had gotten our ticket validated in the hotel. We tried calling for help but nobody answered. Later, when we returned, The hotel said they couldn’t refund us. Not a huge deal, but we were in a hurry that morning so it was a little annoying.

There were issues with the television reception, the layout was really weird. The cream in the room was spoiled housekeeping did fix it the next day. It was not a pleasant place to stay, and we will not be back.

This used to be the Marriot and now it’s double tree . All the rooms since the Marriot that are the furthest to the end have really bad ac . Thought they would have fixed that now that it is double tree . Just came front there over the weekend and same dam thing hot

Cable TV worked sporadically at best.

The hotel itself looks nice in the lobby was clean. When we got to our room and decided to shower, there was a bunch of curly black hairs all over the tub. The tub obviously was not cleaned at all. The toilet led looked like someone took a knife and carved into it. It was bad enough I took photographs. The floor was not the cleanest either, but the rest of the room seemed clean. The air conditioner took hours to cool the room down and never hit the target temperature.

Air didnt work, water leakin in the room

Kendall at front desk was really helpful in getting me checked in and assigned me a really nice room for my accommodations!

great staff beautiful hotel the location is very convenient I went for business and it was an easy commute. The front desk was very accommodating

No breakfast unless you charged it to your room or paid for it

Supposed to have free breakfast