Hyatt Place Chicago/Itasca

I loved the location all the the stores that are located around the area was very easily to get to and find

The rooms was not properly maintained one room the toilet was leaking #307 water was over the floors #310 the tub stopper was broken And the pool was ice cold But overall besides those small adjustments that needs to be made my maintenance it was a great stay!!! The front desk receptionist was awesome she was doing 3-4 jobs and still smiling she needs a raise ❤️😍🥰

Breakfast was exceptional. Such a variety.

We didn’t have a microwave in our room.

Everything was smooth with the transaction. Staff was really nice and accommodating.

Beds were just a little too stiff for my liking but that's about it.

Everything was great for the most part. The only reason not 5 stars was the pool was SO COLD! The water wasn’t heated even though it was warm in the pool area. Breakfast was included for free, there is a Buona Beef and a Mexican restaurant within walking distance of the hotel.

Everyone was friendly, great size of room, breakfast was perfect and free parking on site

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I had a really enjoyable stay overall and would definitely come back. The room was clean and well-equipped… having a microwave and coffee setup in the room was convenient. I appreciated the safe being discreetly tucked under the sink. The large mirror with bright lighting was perfect, and the bed was very comfortable. The shower was nice, there were plenty of towels, and the walls did a great job of dampening sound, which made the stay feel more private and relaxing. The lobby area was welcoming, and I liked the snack section… it was well stocked with just about anything you might need. Breakfast was good overall. I especially enjoyed the sausage links and the bread. The only downside was the scrambled eggs, which tasted a bit too processed for my liking. Everything else was great. The staff was wonderful. I didn’t catch their names, but two of the women at the front desk were especially helpful, kind, and professional. They made the experience even better. If I had to suggest improvements, I’d recommend allowing the heat in the rooms to go just a touch warmer… I was a little chilly the first night… and adding a few more washcloths to each room, as there were only two provided. But plenty towels. Overall, staff was great, room was great, bed was great, and the price was great too. I’d definitely stay here again.

I thought i rented a double room 2 beds. Nope large room with a Twin bed and a Sofa bed . The pool area and water was very cold. The worst part were bugs. Roaches in the room and roaches in the hallway of main floor.

The pool good food and service nice rooms

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